Job  Telecaller

Position Overview: We are currently seeking enthusiastic and motivated individuals to join our team as Telecallers in Yadgiri. As a Telecaller, you will be responsible for communicating with customers over the phone to promote our products/services, answer queries, and generate leads. This role offers an excellent opportunity for those with excellent communication skills and a passion for customer service.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to potential customers from our database.
2. Customer Engagement: Engage with customers in a friendly and professional manner to understand their requirements and provide relevant information about our offerings.
3. Lead Generation: Identify and qualify leads through proactive calling and follow-up.
4. Product/Service Promotion: Effectively communicate the features and benefits of our products/services to prospective customers.
5. Query Resolution: Address customer inquiries and concerns promptly and accurately.
6. Data Management: Maintain accurate records of interactions and update customer information in the database.
7. Achieve Targets: Meet or exceed weekly and monthly targets for call volume, leads generated, and conversions.
8. Feedback and Reporting: Provide feedback on customer responses and market trends to the management team. Prepare and submit regular reports on call activities and outcomes.

Qualifications and Skills:

1. Education: The minimum qualification required is 12th grade. Graduates are preferred.
2. Experience: At least 1 year of experience in telecalling or a similar role is preferred.
3. Communication Skills: Excellent verbal communication skills in the local language and proficiency in English. Ability to articulate ideas clearly and persuasively.
4. Customer Focus: Strong customer service orientation with a passion for helping others and resolving queries.
5. Interpersonal Skills: Good listening skills and the ability to build rapport with customers over the phone.
6. Resilience: Ability to handle rejection positively and persistently pursue leads.
7. Computer Literacy: Basic computer skills and familiarity with CRM software for data entry and management.
8. Adaptability: Willingness to adapt to changing priorities and work in a dynamic environment.
9. Team Player: Ability to collaborate effectively with colleagues and contribute to team goals.

Age and Gender:

Candidates between the ages of 18 to 40 years are welcome to apply for this position. We encourage applications from both male and female candidates.

How to Apply:

If you are interested in this exciting opportunity, please click on the "Apply For Job" button below to submit your application. Join us in delivering exceptional customer experiences and driving business growth through effective telecalling strategies.