Position: Telecaller

Job Description:

Are you a persuasive communicator with a knack for building rapport over the phone? Do you thrive in fast-paced environments and enjoy the thrill of meeting targets? If so, we have an exciting opportunity for you as a Telecaller in Washim.

About Us:

We are a dynamic organization committed to delivering exceptional service in the [insert industry, e.g., telecommunications, insurance, education]. Our team is passionate about connecting with customers and providing them with solutions that meet their needs.

Key Responsibilities:

As a Telecaller, your primary responsibility will be to engage potential customers over the phone and promote our products/services. Here's what you'll be doing on a day-to-day basis:

1. Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases. Present our products/services persuasively and effectively address any objections or concerns raised by the customers.
2. Lead Generation: Identify and qualify leads through active listening and probing questions. Gather relevant information and maintain accurate records of all interactions in the CRM system.
3. Follow-up: Follow up on leads promptly and persistently to convert them into sales opportunities. Build and maintain long-term relationships with customers through regular follow-up calls.
4. Achieve Targets: Meet or exceed monthly sales targets set by the management. Take ownership of your performance and continuously strive to improve your conversion rates and productivity.
5. Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. Act as a brand ambassador and uphold our company's reputation at all times.
6. Stay Informed: Stay updated on product knowledge, pricing, and promotions to effectively communicate with customers. Participate in regular training sessions to enhance your skills and stay abreast of industry trends.

Requirements:

• Education: Minimum qualification of 10th grade (High School) to Graduate.
• Experience: A minimum of 3 years of experience in a similar role, preferably in a sales or customer service environment.
• Communication Skills: Excellent verbal communication skills with a clear and articulate phone manner. Ability to engage customers effectively and build rapport quickly.
• Persistence: Strong persuasion and negotiation skills with the ability to handle objections and rejection positively. Demonstrated resilience and persistence in achieving targets.
• Team Player: Collaborative attitude with the ability to work effectively in a team environment. Willingness to support colleagues and share best practices.
• Tech-Savvy: Proficiency in using CRM software and other relevant tools. Basic knowledge of computer operations and data entry skills.
• Local Knowledge: Familiarity with the Washim region and local dialects would be an advantage.

Why Join Us:

• Career Growth: Opportunity for career advancement based on performance and merit.
• Training & Development: Access to ongoing training and development programs to enhance your skills and capabilities.
• Attractive Incentives: Competitive salary package with performance-based incentives and bonuses.
• Positive Work Environment: Supportive team culture with a focus on employee engagement and well-being.

Apply Now:

Ready to take the next step in your career as a Telecaller? Click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team in Washim!