Position: Telecaller

Location: Visakhapatnam

Job Type: Full-time

Education: 10th to Graduate

Experience: Minimum 3 years

About Us: We are a dynamic and growing company operating in Visakhapatnam. Our mission is to provide exceptional services to our clients, and we are looking for passionate individuals to join our team as Telecallers. If you have excellent communication skills, a knack for persuasion, and a desire to excel in a fast-paced environment, we want to hear from you.

Job Description: As a Telecaller, you will be responsible for reaching out to potential customers to promote our products or services. Your primary objective will be to generate leads, make sales, and maintain good customer relationships. Your daily tasks will involve making outbound calls, handling inbound calls, and addressing customer inquiries and concerns.

Responsibilities:

1. Outbound Calling: Initiate calls to prospective customers using a prepared script to introduce our products or services.
2. Lead Generation: Identify and qualify leads from various sources, including databases, social media, and referrals.
3. Sales: Persuade potential customers to purchase our products or services by highlighting their features and benefits.
4. Customer Relationship Management: Build and maintain positive relationships with customers to ensure satisfaction and retention.
5. Follow-up: Follow up on leads and inquiries promptly to convert them into sales opportunities.
6. Data Entry: Accurately record customer information and interactions in the database.
7. Achieve Targets: Meet or exceed sales targets and performance goals set by the company.
8. Feedback: Provide feedback to the management team on market trends, customer preferences, and competitor activities.

Requirements:

1. Education: Minimum qualification of 10th grade. A higher degree is preferred but not mandatory.
2. Experience: At least 3 years of experience in telemarketing or sales roles, preferably in a similar industry.
3. Communication Skills: Excellent verbal communication skills in Telugu and English. Knowledge of additional languages is a plus.
4. Persuasion Skills: Ability to persuade and influence potential customers to make purchasing decisions.
5. Customer Focus: Strong customer service orientation with a passion for helping people.
6. Resilience: Ability to handle rejection and objections professionally and persistently.
7. Team Player: Collaborative attitude with the ability to work well in a team environment.
8. Tech-savvy: Proficiency in using computers and familiarity with CRM software.

Benefits:

1. Competitive salary with performance-based incentives.
2. Training and development opportunities to enhance your skills.
3. Friendly and supportive work environment.
4. Opportunity for career growth and advancement.
5. Health insurance and other benefits as per company policy.

If you are ready to take on this exciting challenge and grow with us, click on the "Apply For Job" button now and submit your application. Join us in shaping the future of our company while advancing your career in sales and customer service. We look forward to welcoming you to our team!