Job  Telecaller (Virudhunagar)

Are you a passionate communicator with a knack for building relationships over the phone? Do you thrive in dynamic environments where every call is an opportunity to make a difference? If so, we have an exciting opportunity for you to join our team as a Telecaller in Virudhunagar.

Position Overview:

As a Telecaller, you will be an integral part of our team, responsible for reaching out to potential customers via telephone to introduce our products/services, generate leads, and facilitate sales. Your role will involve effective communication, persuasion, and a customer-centric approach to drive engagement and achieve targets.

Key Responsibilities:

1. Outbound Calling: Place calls to prospective customers using a prepared script to introduce our products/services and persuade them to make a purchase or schedule appointments.
2. Lead Generation: Identify and qualify leads from various sources, including databases, social media, and referrals, to expand our customer base and meet sales goals.
3. Customer Relationship Management: Build and maintain strong relationships with customers by providing exceptional service, addressing inquiries and concerns, and following up on sales leads.
4. Product Knowledge: Acquire in-depth knowledge of our products/services to effectively communicate features, benefits, and value propositions to potential customers.
5. Target Achievement: Meet or exceed daily, weekly, and monthly targets for call volume, sales, and lead conversion to contribute to the overall success of the sales team.
6. Documentation: Accurately record and maintain detailed records of customer interactions, transactions, and follow-up activities in the CRM system.
7. Team Collaboration: Collaborate with colleagues in sales, marketing, and customer support departments to coordinate efforts, share insights, and optimize strategies for customer acquisition and retention.

Qualifications:

• Education: Minimum qualification of 12th grade (High School) to a Graduate degree in any discipline.
• Experience: At least 1 year of experience in telecalling or customer service roles, preferably in a sales-driven environment.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to candidates of all genders, male and female.

Skills and Competencies:

1. Excellent verbal communication skills with a clear and engaging telephone manner.
2. Strong interpersonal skills and ability to build rapport with diverse individuals.
3. Persuasive negotiation and sales skills with a focus on achieving targets.
4. Good organizational skills and attention to detail for accurate record-keeping.
5. Adaptability and resilience to handle rejection and overcome objections positively.
6. Proficiency in basic computer applications and familiarity with CRM software is desirable.
7. Positive attitude, self-motivation, and willingness to learn and grow in a dynamic work environment.

How to Apply:

Ready to take the next step in your career as a Telecaller? Click on the "Apply For Job" button now to submit your application and join our team in Virudhunagar. Don't miss this opportunity to be part of a dynamic team driving growth and success through effective communication and customer engagement.

Note: Only shortlisted candidates will be contacted for further assessment.

Join us and embark on a rewarding journey where your skills and passion for communication can make a real difference! Apply today!