Position: Telecaller

Location: Vasai-Virar

Are you a dynamic individual with excellent communication skills? Are you passionate about sales and providing exceptional customer service? If so, we have an exciting opportunity for you! We are currently seeking motivated individuals to join our team as Telecallers in Vasai-Virar.

Job Description:

As a Telecaller, you will be responsible for making outbound calls to potential customers to generate sales leads or set appointments. Your primary goal will be to promote our products/services, answer queries, and provide information to interested individuals. You will play a crucial role in driving sales and enhancing customer satisfaction through effective communication and persuasion techniques.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to prospective customers from provided contact lists or databases.
2. Sales Pitch: Deliver a compelling sales pitch to promote products/services and generate interest among potential customers.
3. Lead Generation: Identify and qualify sales leads by gathering relevant information and assessing potential customer needs.
4. Customer Engagement: Build rapport with customers, address their inquiries, and provide accurate information about products/services.
5. Appointment Setting: Schedule appointments for interested customers to meet with our sales representatives or advisors.
6. Follow-Up: Conduct follow-up calls to nurture leads, overcome objections, and close sales deals.
7. Data Management: Maintain accurate records of customer interactions, including details of inquiries, feedback, and outcomes.
8. Achievement of Targets: Meet or exceed daily/weekly/monthly sales targets and key performance indicators (KPIs).

Requirements:

• Education: Minimum qualification of 12th grade (High School) to Graduate.
• Experience: At least 3 years of experience in a similar role, preferably in telemarketing or sales.
• Age: Candidates must be between 18 years to 40 years old.
• Gender: Open to all genders (male/female/others).
• Communication Skills: Excellent verbal communication skills in Hindi, English, and preferably other regional languages.
• Persuasion Skills: Ability to persuade and influence customers effectively.
• Interpersonal Skills: Strong interpersonal skills with a customer-centric approach.
• Resilience: Resilience to handle rejection and objections positively.
• Computer Literacy: Basic knowledge of computer applications and CRM systems.
• Flexibility: Willingness to work flexible hours, including evenings and weekends, if required.

Benefits:

• Competitive salary and attractive incentives based on performance.
• Comprehensive training and ongoing support to enhance your skills and knowledge.
• Opportunity for career growth and advancement within the organization.
• Positive and supportive work environment with a focus on teamwork and collaboration.

How to Apply:

If you possess the required qualifications and skills, and you are ready to take on this exciting challenge, we encourage you to apply now! Simply click on the "Apply For Job" button below and submit your updated resume along with a cover letter outlining your suitability for the role. Join us in shaping the future of our company and making a difference in the world of sales and customer service!

Apply now and embark on a rewarding career journey with us! We look forward to welcoming you to our team in Vasai-Virar.