Position Telecaller

Location: Uttarakhand

Are you a proficient communicator with a knack for building rapport over the phone? Do you thrive in dynamic environments where every call presents an opportunity? If so, we have an exciting opportunity for you to join our team as a Telecaller. We are seeking individuals who are passionate about customer service, possess excellent communication skills, and are driven to succeed in a fast-paced environment.

Job Description:

As a Telecaller, you will be responsible for reaching out to potential customers via telephone to promote our products/services, generate leads, and close sales. Your primary objective will be to engage customers, provide information about our offerings, and persuade them to make a purchase or schedule an appointment.

Responsibilities:

1. Outbound Calling: Place outbound calls to prospective customers using a provided list or leads generated through marketing campaigns.
2. Customer Engagement: Engage with customers in a friendly and professional manner, building rapport and addressing any inquiries or concerns they may have.
3. Product/Service Promotion: Effectively communicate the features and benefits of our products/services to potential customers, highlighting how they meet their needs and solve their problems.
4. Lead Generation: Identify and qualify leads through strategic questioning and active listening, gathering relevant information to determine their level of interest and purchasing intent.
5. Sales Conversion: Utilize persuasive selling techniques to convert leads into sales or appointments, meeting or exceeding monthly targets and KPIs.
6. Data Management: Maintain accurate records of interactions with customers, including details of inquiries, feedback, and outcomes, using CRM software or designated databases.
7. Follow-up: Conduct follow-up calls to nurture leads, address any additional questions or objections, and facilitate the sales process through to completion.
8. Team Collaboration: Collaborate with colleagues and team members to share best practices, strategies, and insights for improving overall sales performance.

Requirements:

1. Education: Minimum qualification of 12th grade (Higher Secondary) to Graduation from a recognized institution.
2. Experience: At least 1 year of experience in a similar role, preferably in telemarketing, sales, or customer service.
3. Age: Candidates must be between 18 to 40 years old.
4. Gender: This position is open to individuals of all genders - male and female.
5. Communication Skills: Excellent verbal communication skills in Hindi and English, with the ability to articulate information clearly and persuasively.
6. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly, empathize with customers, and adapt communication style to suit different individuals.
7. Persistence: Resilience and persistence in pursuing leads and overcoming objections, with a positive attitude towards rejection and setbacks.
8. Computer Proficiency: Basic computer skills and familiarity with CRM software or similar tools for data entry and management.

If you are driven, energetic, and passionate about sales, this is an excellent opportunity for you to grow your career in a dynamic industry. We offer a competitive salary, performance-based incentives, and a supportive work environment where your contributions are valued and recognized.

Apply now by clicking on the "Apply For Job" button and take the first step towards an exciting career as a Telecaller in Uttarakhand!