Position: Telecaller

Are you a persuasive communicator with a knack for building rapport over the phone? Are you seeking an opportunity to showcase your skills in a dynamic and supportive work environment? If so, we have the perfect role for you!

Job Description:

As a Telecaller, you will be an integral part of our team, responsible for initiating communication with potential customers through outbound calls. Your primary objective will be to promote our products/services, generate leads, and ultimately contribute to the growth and success of our organization.

Key Responsibilities:

1. Outbound Calling: Place calls to prospective customers from our database or leads provided, introducing them to our products/services and persuasively conveying their benefits.
2. Lead Generation: Identify and qualify leads through effective questioning and active listening, gauging their interest and requirements to determine their potential as customers.
3. Product/Service Promotion: Present information about our offerings compellingly and engagingly, emphasizing features and benefits tailored to the needs and preferences of the prospect.
4. Relationship Building: Build rapport with prospects through friendly and professional communication, fostering trust and goodwill to enhance the likelihood of conversion.
5. Follow-up: Maintain regular follow-up with prospects who have shown interest but have not yet made a decision, providing additional information and addressing any concerns or objections they may have.
6. Data Management: Accurately record and maintain relevant information about interactions with prospects in the CRM system, ensuring data integrity and completeness.
7. Achievement of Targets: Work towards achieving individual and team targets for lead generation, conversion rates, and revenue generation, consistently striving for excellence.

Requirements:

• Education: Minimum qualification of 12th grade (Higher Secondary) up to Graduate level.
• Experience: At least 1 year of experience in a similar role, preferably in sales or telemarketing.
• Age: Candidates must be between 18 to 40 years of age.
• Gender: This position is open to individuals of all genders; we encourage diversity and inclusion in our workforce.

Skills and Qualities:

• Excellent verbal communication skills with a clear and pleasant telephone manner.
• Strong persuasion and negotiation abilities, with a focus on achieving desired outcomes.
• Ability to empathize with customers and understand their needs, adapting communication style accordingly.
• Resilience and persistence in the face of rejection or objections, with a positive attitude towards challenges.
• Good organizational skills and attention to detail, particularly in maintaining accurate records.
• Proficiency in basic computer applications and familiarity with CRM software are preferred.

Benefits:

• Competitive salary commensurate with experience and performance.
• Attractive incentives and bonuses based on achievement of targets.
• Ongoing training and development opportunities to enhance your skills and career progression.
• Supportive and collaborative work environment fostering personal and professional growth.
• Opportunity to make a significant impact and contribute to the success of a growing organization.

If you are ready to take on this exciting opportunity and embark on a rewarding career journey with us, don't hesitate to apply now! Simply click on the "Apply For Job" button below to submit your application and join our team as a valued Telecaller. We look forward to welcoming you aboard!