Job Description: Telecaller in Udhampur

Are you a dynamic individual with a knack for communication and persuasion? Are you passionate about customer service and adept at building rapport over the phone? If so, we have an exciting opportunity for you to join our team as a Telecaller in Udhampur.

About Us:

We are a leading company in the [industry sector], committed to providing exceptional services to our clients. With a focus on innovation and customer satisfaction, we strive to maintain our position as a pioneer in the industry. As we continue to expand our operations, we are seeking talented individuals to join our team and contribute to our success.

Job Responsibilities:

As a Telecaller, you will be responsible for reaching out to potential customers over the phone with the aim of promoting our products/services and generating sales leads. Your key responsibilities will include:

1. Making outbound calls to prospective customers and effectively communicating the features and benefits of our products/services.
2. Building and maintaining strong relationships with customers by providing personalized assistance and addressing their queries and concerns.
3. Understanding customer requirements and recommending appropriate solutions to meet their needs.
4. Achieving sales targets and quotas set by the company while maintaining high standards of professionalism and customer service.
5. Following up on leads and inquiries to ensure timely closure of sales opportunities.
6. Keeping accurate records of interactions with customers and updating the CRM system accordingly.
7. Collaborating with team members and other departments to optimize sales strategies and enhance overall customer experience.

Requirements:

To excel in this role, you should possess the following qualifications and skills:

1. Education: Minimum qualification of 10th grade (Matriculation) up to graduation.
2. Experience: A minimum of 3 years of experience in a similar role, preferably in sales or customer service.
3. Excellent communication skills in both English and [local language] with a clear and pleasant telephone manner.
4. Strong interpersonal skills and the ability to build rapport with customers quickly.
5. Proven track record of meeting or exceeding sales targets and KPIs.
6. Ability to work independently as well as part of a team in a fast-paced environment.
7. Good organizational and time management skills with attention to detail.
8. Proficiency in basic computer applications such as MS Office and familiarity with CRM software is a plus.

Why Join Us:

By joining our team as a Telecaller, you will have the opportunity to be part of a dynamic and supportive work environment where your contributions are valued and recognized. We offer competitive compensation packages, including performance-based incentives and opportunities for career advancement and skill development.

Apply Now:

If you are ready to take on this exciting challenge and contribute to our success, click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team and embarking on a rewarding journey together.