Join Our Team as a Telecaller in Udalguri!

Are you an enthusiastic communicator with a passion for customer service? Are you looking for a rewarding career opportunity in Udalguri? Look no further! We are currently seeking talented individuals to join our team as Telecallers. As a Telecaller, you will play a vital role in our organization, serving as the primary point of contact between our company and our valued customers. This is an excellent opportunity to utilize your communication skills and contribute to our success while enjoying a supportive and dynamic work environment.

Key Responsibilities:

1. Customer Interaction: Engage with customers over the phone professionally and courteously. Listen to their inquiries, concerns, and feedback attentively, and provide appropriate assistance and solutions.
2. Outbound Calling: Make outgoing calls to prospective customers to promote our products or services. Effectively communicate product features, benefits, and promotional offers to generate interest and drive sales.
3. Follow-up: Follow up with existing customers to ensure satisfaction, address any issues or concerns, and encourage repeat business. Maintain a positive relationship with customers to enhance loyalty and retention.
4. Data Entry: Accurately record customer information, inquiries, and transactions in our database system. Maintain detailed and organized records of all interactions for future reference and analysis.
5. Achieve Targets: Meet or exceed daily, weekly, and monthly targets for call volume, sales, and customer satisfaction. Strive to consistently improve performance and contribute to the overall success of the team.

Qualifications:

• Education: Minimum qualification of 12th grade (or equivalent) required. A higher degree is an advantage but not mandatory.
• Experience: At least 1 year of experience in a similar role, preferably in a customer service or sales environment.
• Communication Skills: Excellent verbal communication skills in both English and the local language are essential. Ability to articulate information clearly and effectively.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and trust with customers. Empathetic and patient demeanor when dealing with customer inquiries or complaints.
• Computer Proficiency: Basic computer skills are necessary, including familiarity with MS Office applications and data entry software.
• Adaptability: Ability to adapt to changing priorities and work effectively in a fast-paced environment. Willingness to learn and implement new strategies and techniques.
• Age: Candidates must be between 18 to 40 years old. Both male and female candidates are encouraged to apply.

Why Join Us:

• Competitive Compensation: We offer a competitive salary package with additional incentives based on performance.
• Training and Development: Comprehensive training will be provided to equip you with the skills and knowledge needed to excel in your role.
• Career Growth: Opportunities for career advancement and professional growth within the organization.
• Supportive Environment: Join a supportive and collaborative team dedicated to achieving excellence and delivering exceptional customer service.
• Apply Now: Don't miss out on this exciting opportunity! Click on the "Apply For Job" button below to submit your application and take the first step towards a rewarding career as a Telecaller in Udalguri.

Join us in making a difference and delivering outstanding service to our customers. Apply now and embark on a fulfilling career journey with us!