Join Our Dynamic Team as a Telecaller in Tura!

Are you a skilled communicator with a passion for engaging with people? Do you thrive in a fast-paced environment where every call presents a new opportunity? If so, we have the perfect role for you! We are currently seeking enthusiastic individuals to join our team as Telecallers in Tura.

Job Title: Telecaller

Location: Tura

Job Type: Full-time

Education: 12th to Graduate

Experience: Minimum 1 year

Age: 18 years to 40 years

Gender: Male/Female

Responsibilities:

As a Telecaller, you will be at the forefront of our customer interactions, playing a vital role in building and maintaining positive relationships. Your primary responsibilities will include:

1. Making Outbound Calls: Reach out to potential customers through outbound calls to introduce our products/services and generate interest.
2. Handling Inbound Calls: Address incoming inquiries, provide information about our offerings, and assist customers with their queries and concerns professionally and courteously.
3. Meeting Targets: Achieve and exceed daily, weekly, and monthly targets for call volume, lead generation, and sales conversions.
4. Maintaining Records: Keep accurate records of all interactions with customers, including details of inquiries, comments, and actions taken.
5. Providing Feedback: Share customer feedback and insights with the relevant teams to help improve our products/services and overall customer experience.
6. Following Up: Follow up with prospective customers who have shown interest but have not yet made a purchase, aiming to convert leads into sales.
7. Adhering to Guidelines: Ensure compliance with company policies, procedures, and quality standards during all customer interactions.

Requirements:

To succeed in this role, you should possess the following qualifications and skills:

1. Excellent Communication Skills: Strong verbal communication skills in both English and the local language are essential for effectively engaging with customers.
2. Customer-Centric Approach: A genuine passion for helping customers and providing them with the best possible solutions.
3. Sales Aptitude: Ability to persuade and influence customers, with a proven track record of meeting or exceeding sales targets.
4. Resilience: Ability to handle rejection and remain motivated in a high-pressure sales environment.
5. Team Player: Capable of collaborating effectively with team members to achieve common goals.
6. Tech-Savvy: Comfortable using computer systems and CRM software to manage customer interactions and maintain records.
7. Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate business needs.

Benefits:

We offer competitive compensation packages, including a base salary and attractive incentives based on performance. Additionally, you will have the opportunity to:

• Develop valuable sales and communication skills that will benefit you throughout your career.
• Work in a supportive and collaborative environment that fosters personal and professional growth.
• Make a meaningful impact by connecting with customers and helping them find solutions to their needs.

Apply Now!

If you are ready to take on this exciting opportunity and embark on a rewarding career journey with us, click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team!