Position Telecaller

Location: Tonk

Are you an excellent communicator with a passion for connecting with people? Do you thrive in fast-paced environments where every call is an opportunity? We are currently seeking enthusiastic individuals to join our team as Telecallers in Tonk. As a Telecaller, you will play a crucial role in our organization by reaching out to potential customers, delivering exceptional service, and driving business growth.

Key Responsibilities:

1. Outbound Calls: Initiate outbound calls to prospective customers from provided leads or databases. Engage in meaningful conversations to introduce our products/services and generate interest.
2. Customer Engagement: Build rapport with customers by effectively communicating product features, benefits, and pricing. Address customer inquiries, provide accurate information, and resolve concerns in a professional and timely manner.
3. Lead Conversion: Utilize persuasive communication skills to convert leads into sales or appointments. Understand customer needs and tailor product/service offerings to match their requirements.
4. Follow-up: Maintain regular follow-ups with potential customers to nurture leads and move them through the sales funnel. Ensure timely responses to customer queries and requests for information.
5. Database Management: Update and maintain accurate records of customer interactions, transactions, and follow-up activities in the CRM system. Ensure data integrity and confidentiality at all times.
6. Achievement of Targets: Meet or exceed assigned sales targets and KPIs (Key Performance Indicators) consistently. Demonstrate a results-oriented approach and strive for continuous improvement.
7. Team Collaboration: Collaborate effectively with team members and other departments to streamline processes, share best practices, and contribute to overall team success.

Qualifications:

• Education: Minimum qualification of 12th grade (Higher Secondary) to Graduation from a recognized institution.
• Experience: At least 3 years of experience in a similar telecalling or customer service role. Proven track record of achieving sales targets and delivering exceptional customer service.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to individuals of all genders. We encourage diversity and inclusion in our workforce.

Skills and Attributes:

• Excellent verbal communication skills in both English and Hindi.
• Strong interpersonal skills with the ability to build rapport over the phone.
• Persuasive and negotiation skills to convert leads into sales.
• Good listening skills and attention to detail.
• Ability to work independently with minimal supervision.
• Resilience and adaptability to handle rejection and overcome objections.
• Proficiency in basic computer applications and CRM software.

If you are passionate about sales, possess excellent communication skills, and thrive in a dynamic environment, we want to hear from you! Take the next step towards a rewarding career by clicking on the "Apply For Job" button below and submitting your application. Join us in shaping the future of our organization while making a meaningful impact on our customers' lives. Apply now and embark on a journey of growth and success with us