Job Title: Telecaller

Job Description:

Are you a persuasive communicator with a knack for engaging with people over the phone? Are you someone who thrives in a dynamic environment where every call is an opportunity to make a difference? If so, we have the perfect opportunity for you as a Telecaller.

About Us:

We are a dynamic and rapidly growing company dedicated to providing exceptional services to our clients. Our commitment to excellence is matched only by our dedication to fostering a positive and supportive work environment for our team members.

Job Responsibilities:

As a Telecaller, you will be responsible for:

1. Outbound Calling: Initiating calls to potential customers from a provided database or leads list. Your primary objective will be to introduce our products/services, explain their features, and persuade prospects to make a purchase or set up appointments.
2. Customer Engagement: Building rapport with customers by actively listening to their needs, addressing their queries, and providing relevant information about our offerings.
3. Achieving Sales Targets: Meeting or exceeding daily, weekly, and monthly sales targets through effective communication and persuasion techniques.
4. Follow-up Calls: Conduct follow-up calls to existing customers to ensure satisfaction, upsell additional products/services, and gather feedback.
5. Database Management: Maintaining accurate records of interactions in the database, updating customer information, and ensuring data integrity.
6. Collaboration: Coordinating with the sales team to provide timely support and facilitate seamless customer experiences.
7. Adherence to Guidelines: Following company scripts, guidelines, and policies during calls to ensure consistency and compliance with regulations.

Requirements:

• Education: Minimum qualification of 10th grade (high school) to Graduate.
• Experience: A minimum of 3 years of experience in telecalling or a similar role.
• Communication Skills: Exceptional verbal communication skills with a clear and pleasant voice tone.
• Persuasion Skills: Ability to influence and persuade customers effectively.
• Customer-Centric Attitude: Strong customer service orientation with a focus on delivering exceptional experiences.
• Target Orientation: Proven track record of meeting or exceeding sales targets.
• Time Management: Excellent time management skills with the ability to handle multiple tasks efficiently.
• Tech-Savvy: Proficiency in using CRM software and other telecalling tools.
• Adaptability: Ability to adapt to changing scenarios and customer requirements.
• Team Player: Collaborative attitude with a willingness to support team goals.

Why Join Us:

• Opportunity for Growth: We offer ample opportunities for career advancement and skill development.
• Supportive Environment: You'll be part of a supportive team environment where your contributions are valued.
• Attractive Incentives: In addition to a competitive salary, we offer attractive incentives and bonuses based on performance.
• Work-Life Balance: We believe in maintaining a healthy work-life balance and offer flexible work arrangements.

If you are ready to embark on an exciting journey where every call presents a new opportunity, click on the "Apply For Job" button now and join us in shaping the future of our company!