Telecaller Job Opportunity in Tiruchirappalli

Position Overview:

We are seeking enthusiastic individuals to join our dynamic team as Telecallers in Tiruchirappalli. As a Telecaller, you will be responsible for engaging with potential customers over the phone to promote our products/services, address their inquiries, and ultimately drive sales. This role offers an excellent opportunity for individuals with strong communication skills and a passion for sales to thrive in a fast-paced environment.

Key Responsibilities:

1. Outbound Calling: Conduct outbound calls to prospective customers from provided leads or databases. Introduce our products/services, explain their features, and highlight their benefits to generate interest and sales opportunities.
2. Customer Engagement: Engage with customers courteously and professionally to understand their needs, answer their questions, and provide relevant information about our offerings. Build rapport to foster long-term relationships with clients.
3. Sales Conversion: Utilize persuasive communication techniques to effectively pitch products/services and convince customers to make purchases. Meet or exceed sales targets and contribute to the overall revenue growth of the organization.
4. Follow-up: Follow up on leads and inquiries promptly to ensure timely resolution of customer concerns and maximize conversion rates. Maintain accurate records of interactions and sales activities in the CRM system.
5. Market Research: Stay updated on industry trends, competitor activities, and market demands to identify new sales opportunities and refine sales strategies. Provide feedback to the management team for continuous improvement.
6. Adherence to Policies: Adhere to company policies, procedures, and compliance standards during all customer interactions and sales processes. Uphold ethical standards and represent the company in a positive light at all times.

Qualifications:

• Education: Minimum qualification of 12th grade (Higher Secondary) to the Graduate degree in any discipline.
• Experience: At least 1 year of experience in a similar role, preferably in telesales or customer service.
• Age: Candidates must be between 18 to 40 years old.
• Gender: This position is open to individuals of all genders, both male and female.

Skills and Competencies:

1. Excellent Communication: Strong verbal communication skills in English and Tamil (additional languages preferred) to effectively interact with diverse customers.
2. Sales Acumen: Demonstrated ability to persuade and influence customers, with a track record of meeting or exceeding sales targets.
3. Customer Focus: Customer-centric approach with the ability to empathize with customers, understand their needs, and deliver personalized solutions.
4. Resilience: Resilient attitude with the ability to handle rejection positively and persistently pursue sales opportunities.
5. Team Player: Collaborative mindset with the capacity to work well within a team environment and support colleagues to achieve collective goals.
6. Tech Savvy: Proficiency in using basic computer applications and CRM software for managing customer interactions and sales data.

How to Apply:

If you are passionate about sales and possess the required qualifications and skills, we encourage you to apply for this exciting opportunity. Click on the "Apply For Job" button to submit your application and join our team in Tiruchirappalli today!

Join us and embark on a rewarding career journey where your efforts will make a difference!