Join Our Dynamic Team as a Telecaller in Thrissur

Are you a persuasive communicator with a knack for building rapport over the phone? Are you driven by the thrill of meeting targets and exceeding expectations? If so, we have an exciting opportunity for you to join our vibrant team as a Telecaller in Thrissur.

About Us: We are a leading organization in the [industry] sector, committed to providing exceptional services to our clients. With a strong focus on customer satisfaction and innovation, we strive to maintain our position as pioneers in our field.

Role Overview: As a Telecaller, you will be at the forefront of our customer engagement efforts. Your primary responsibility will be to initiate outgoing calls to prospective clients, introduce them to our products/services, and persuade them to make a purchase or schedule a meeting. Additionally, you will handle incoming calls from existing clients, addressing their inquiries, resolving issues, and providing outstanding customer support.

Key Responsibilities:

1. Outbound Calling: Proactively reach out to potential clients via phone calls to promote our products/services and generate leads.
2. Customer Engagement: Build strong relationships with clients through effective communication and personalized interactions.
3. Sales Conversion: Utilize persuasive selling techniques to convert leads into sales and achieve monthly targets.
4. Inquiry Handling: Handle incoming calls from existing clients, addressing their queries, providing product information, and resolving any issues they may encounter.
5. Database Management: Maintain accurate records of interactions with clients and update the CRM system regularly.
6. Market Research: Stay updated on industry trends, competitor activities, and customer preferences to enhance sales strategies.

Requirements:

• Education: Minimum qualification of 10th grade to graduate degree in any discipline.
• Experience: At least 3 years of experience in a similar role, preferably in a customer-facing or sales environment.
• Communication Skills: Excellent verbal communication skills in Malayalam and English, with the ability to articulate ideas clearly and persuasively.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly and effectively.
• Target Orientation: Results-driven mindset with a proven track record of meeting and exceeding sales targets.
• Resilience: Ability to handle rejection positively and persistently pursue leads until successful closure.
• Tech-Savvy: Proficiency in basic computer applications and familiarity with CRM software.

Why Join Us:

• Competitive Compensation: We offer a competitive salary package along with attractive incentives and bonuses based on performance.
• Training and Development: Continuous learning and skill enhancement opportunities to help you grow personally and professionally.
• Supportive Work Environment: Join a supportive team environment where your contributions are valued and recognized.
• Career Growth: Opportunity for career advancement and progression within the organization based on performance and merit.

Apply Now: If you're ready to take on this exciting challenge and embark on a rewarding career journey with us, click on the "Apply For Job" button below to submit your application. Don't miss this opportunity to be part of our dynamic team and make a meaningful impact in the industry!

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Note: Only shortlisted candidates will be contacted for further evaluation. We thank all applicants for their interest in joining our team.