Position: Telecaller

Location: Thanesar

Job Type: Full-time

Salary: Competitive

We are seeking dynamic individuals to join our team as Telecallers in Thanesar. As a Telecaller, you will play a crucial role in our organization by effectively communicating with potential customers over the phone. Your primary responsibility will be to generate leads, promote our products/services, and maintain good customer relationships.

Key Responsibilities:

1. Outbound Calls: Initiate outbound calls to prospective customers from our database or leads provided by the company. Introduce our products/services and persuade them to avail of our offerings.
2. Lead Generation: Identify potential leads through cold calling, market research, and networking. Gather relevant information about prospects and update the database accordingly.
3. Customer Relationship Management: Build and maintain positive relationships with customers by providing information about products/services, addressing queries and concerns, and resolving issues promptly.
4. Achieve Targets: Meet or exceed monthly sales targets set by the company. Continuously strive to improve sales performance and contribute to the growth of the organization.
5. Follow-up: Follow up with potential leads who have shown interest but have not yet converted. Maintain regular communication to nurture leads and facilitate conversions.
6. Documentation: Maintain accurate records of all interactions with customers in the CRM system. Update customer profiles, call logs, and other relevant information as required.
7. Adhere to Guidelines: Follow company policies, procedures, and scripting guidelines during interactions with customers. Ensure compliance with regulatory requirements and ethical standards.

Requirements:

• Education: Minimum qualification of 12th grade (High School) to Graduate degree from a recognized institution.
• Experience: At least 1 year of experience in telemarketing or telecalling roles. Experience in sales or customer service will be an advantage.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Both male and female candidates are welcome to apply.
• Communication Skills: Excellent communication skills in Hindi or any other regional language. Proficiency in English will be preferred.
• Persuasion Skills: Ability to persuade and influence customers effectively. Confidence in pitching products/services over the phone.
• Customer Focus: Strong customer-centric approach with a passion for delivering exceptional service.
• Result-oriented: Proven track record of achieving sales targets and driving results.
• Team Player: Ability to collaborate effectively with team members and contribute to team goals.
• Tech-Savvy: Basic computer skills and familiarity with CRM software will be an added advantage.

Why Join Us:

• Competitive Salary: We offer a competitive salary package with performance-based incentives.
• Training and Development: We provide comprehensive training and development programs to enhance your skills and capabilities.
• Career Growth: Opportunity for career advancement based on performance and merit.
• Supportive Work Environment: We foster a supportive and inclusive work culture where every team member is valued and respected.

If you are enthusiastic, goal-oriented, and passionate about sales, then we invite you to join our team! Click on the "Apply For Job" button now to submit your application. We look forward to welcoming you aboard!