Telecaller Jobs in Tarn Taran Sahib

Description

Title: Telecaller Job Opportunity in Tarn Taran Sahib

Are you an enthusiastic communicator with a passion for connecting with people? Do you possess the drive to excel in a dynamic environment? We are currently seeking dedicated individuals to join our team as Telecallers in Tarn Taran Sahib. As a Telecaller, you will play a crucial role in our organization by effectively communicating with customers, providing information, and promoting our products or services. If you are ready to embark on a rewarding career path, read on to learn more about this exciting opportunity.

Job Description:

Responsibilities:

  1. Customer Interaction: Engage with customers over the phone in a friendly and professional manner to understand their needs and provide relevant information about our products or services.
  2. Sales Support: Assist customers in making informed purchasing decisions by highlighting the features and benefits of our offerings. Upsell or cross-sell additional products or services as appropriate.
  3. Follow-up: Conduct follow-up calls to existing customers to ensure their satisfaction with their purchases, address any concerns, and encourage repeat business.
  4. Data Management: Maintain accurate records of customer interactions, including details of inquiries, complaints, or feedback, in our database system.
  5. Target Achievement: Meet or exceed monthly sales targets and performance metrics while adhering to quality standards and compliance regulations.
  6. Team Collaboration: Collaborate with colleagues and other departments to resolve customer issues efficiently and contribute to the overall success of the organization.

Requirements:

1. Education: The minimum educational qualification required is 12th grade, however, preference will be given to candidates with a Bachelor’s degree or equivalent.

2. Experience: Candidates should have a minimum of 1 year of experience in a similar role, preferably in telesales or customer service.

3. Age: Candidates must be between 18 to 40 years of age to be eligible for this position.

4. Gender: This opportunity is open to individuals of all genders. Both male and female candidates are encouraged to apply.

5. Communication Skills: Excellent verbal communication skills in the local language as well as proficiency in Hindi or English are essential for effective interaction with customers.

6. Interpersonal Skills: Ability to build rapport with customers, empathize with their concerns, and maintain a positive attitude even in challenging situations.

7. Tech-Savvy: Basic computer skills and familiarity with CRM software or call center technology would be advantageous.

8. Adaptability: Willingness to work flexible hours and adapt to changing job requirements or business needs.

9. Ethical Conduct: Commitment to integrity, honesty, and ethical conduct in all interactions with customers and colleagues.

Apply Now: If you meet the above requirements and are ready to take on this exciting opportunity, click on the "Apply For Job" button below to submit your application. Join us in delivering exceptional customer experiences and driving business growth in Tarn Taran Sahib!

Note: Only shortlisted candidates will be contacted for further evaluation. We thank all applicants for their interest in joining our team.

Contact Information

Name
Ekta Shah
Address
Barnala - Amritsar Bypass Rd, near Mata Ganga Ji Gate, Mahindera Colony,Tarn Taran Sahib, Punjab 143401