Job Description: Telecaller

Are you a skilled communicator with a knack for persuasion? Do you thrive in dynamic environments where you can engage with people from diverse backgrounds? If so, we have an exciting opportunity for you as a Telecaller. Join our team and be part of a vibrant workplace where your communication skills will be put to the test every day.

Role Overview:

As a Telecaller, you will be at the forefront of our customer interaction efforts. Your primary responsibility will be to make outbound calls to potential customers, introducing them to our products/services and persuading them to take desired actions, such as purchasing a product, subscribing to a service, or scheduling appointments. Your ability to engage effectively over the phone will be crucial to your success in this role.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to prospective customers using the provided contact list or leads generated through various channels.
2. Product/Service Promotion: Introduce our products/services to potential customers, highlighting their features, benefits, and value propositions.
3. Lead Conversion: Persuade leads to take desired actions, such as making a purchase, subscribing to a service, or scheduling appointments for further discussion.
4. Customer Relationship Management: Build rapport with customers through effective communication, addressing their queries, and providing relevant information.
5. Follow-up: Conduct timely follow-ups with leads to nurture relationships and move them through the sales funnel.
6. Data Entry and Reporting: Maintain accurate records of interactions with customers and update the CRM system accordingly. Generate reports on call outcomes, conversion rates, and other relevant metrics.
7. Target Achievement: Meet or exceed monthly/quarterly sales targets and KPIs set by the management.

Requirements:

1. Education: Minimum qualification from 10th grade to Graduate.
2. Experience: A minimum of 3 years of experience in a similar role, preferably in sales or telemarketing.
3. Communication Skills: Excellent verbal communication skills in the local language (mention the specific language) and proficiency in Hindi/English.
4. Persuasion Skills: Ability to influence and persuade customers effectively over the phone, with a focus on achieving desired outcomes.
5. Resilience: Resilience to handle rejection and objections positively, turning them into opportunities for further engagement.
6. Customer-centric Approach: A customer-centric mindset with a genuine desire to understand and fulfill customer needs.
7. Tech-savvy: Proficiency in basic computer applications and familiarity with CRM software for data entry and management.
8. Team Player: Ability to collaborate effectively with team members and contribute to a positive work environment.

How to Apply:

Ready to take on the challenge? Click on the "Apply For Job" button below to submit your application. Don't miss this opportunity to be part of a dynamic team where your skills and efforts are valued and rewarded.

Join us in our mission to connect with customers and make a meaningful impact through effective communication and relationship building. Apply now and embark on a rewarding career journey with us!