Position: Telecaller

Job Description:

Are you a confident communicator with a knack for persuasion? Do you thrive in dynamic environments where every call presents a new challenge? If so, we have an exciting opportunity for you as a Telecaller.

Responsibilities:

1. Outbound Calling: Engage with potential customers through outbound calls to introduce our products/services and generate interest.
2. Customer Follow-up: Follow up on leads and inquiries generated through various channels to nurture them into sales opportunities.
3. Customer Service: Provide exceptional customer service by addressing customer queries, resolving issues, and ensuring customer satisfaction.
4. Achieve Targets: Meet and exceed weekly/monthly targets for lead generation, call volume, and sales conversion.
5. Maintain Records: Keep accurate records of interactions with customers, including details of inquiries, feedback, and sales.
6. Product Knowledge: Stay updated on product features, benefits, and pricing to effectively communicate with customers and address their needs.
7. Feedback Collection: Gather feedback from customers to understand their preferences, concerns, and suggestions for improving our products/services.
8. Team Collaboration: Coordinate with the sales and marketing teams to align efforts and ensure seamless communication and follow-up with leads.

Requirements:

1. Education: Minimum qualification of 12th grade (or equivalent) to a Graduate degree.
2. Experience: At least 1 year of experience in a similar role, preferably in sales or customer service.
3. Age: Candidates must be between 18 to 40 years old.
4. Gender: This position is open to individuals of all genders - male and female.
5. Communication Skills: Excellent communication skills in Hindi and/or regional languages, with the ability to articulate ideas clearly and persuasively.
6. Interpersonal Skills: Strong interpersonal skills to build rapport with customers and colleagues.
7. Target-Oriented: Goal-driven with a proven track record of achieving targets in a sales or customer service environment.
8. Adaptability: Ability to adapt to changing situations and handle objections effectively during customer interactions.
9. Computer Literacy: Basic knowledge of computer applications and willingness to learn CRM software for call management and data entry.
10. Positive Attitude: Positive attitude, resilience, and a willingness to learn and grow in a fast-paced work environment.

Why Join Us:

• Career Growth: Opportunity for career advancement based on performance and merit.
• Training & Support: Comprehensive training and ongoing support to enhance your skills and capabilities.
• Attractive Incentives: Competitive incentives and rewards for achieving and surpassing targets.
• Dynamic Work Environment: Work in a vibrant and inclusive work culture that promotes teamwork and innovation.

If you possess the required qualifications and skills, and you're ready to take on a rewarding challenge in the field of sales and customer service, apply now by clicking on the "Apply For Job" button below. Join us in our mission to connect with customers and deliver exceptional service that exceeds expectations.