Join Our Team as a Telecaller in Sukma: Empowering Communication for Growth

Are you passionate about communication and driven to make a positive impact through your interactions? We are looking for dynamic individuals to join our team as Telecallers in Sukma. As a Telecaller, you will be at the forefront of our organization, connecting with customers and providing exceptional service. With opportunities for growth and development, this role is perfect for individuals who thrive in a fast-paced environment and are committed to excellence.

Job Title: Telecaller Location: Sukma Education: 12th to Graduate Experience: Minimum 1 year Age: 18 years to 40 years Gender: Male/Female (Both)

Responsibilities:

1. Customer Interaction: Engage with customers over the phone courteously and professionally. Address their inquiries, resolve complaints, and provide information about our products or services.
2. Sales and Lead Generation: Actively promote our offerings to potential customers. Utilize persuasive communication skills to generate leads and contribute to the growth of the business.
3. Follow-Up: Maintain regular follow-up with existing customers to ensure satisfaction and promote loyalty. Keep accurate records of interactions and update customer information in the database.
4. Target Achievement: Work towards achieving individual and team targets. Implement strategies to maximize productivity and achieve desired outcomes.
5. Feedback and Improvement: Gather feedback from customers and incorporate suggestions for improvement. Continuously strive to enhance the quality of service provided.
6. Adaptability: Adapt to changing circumstances and requirements. Be flexible in approach and willing to take on additional responsibilities as needed.
7. Team Collaboration: Collaborate effectively with team members and other departments. Share insights and best practices to foster a supportive and cohesive work environment.

Qualifications:

1. Education: Minimum of 12th grade education required. A higher degree or diploma is preferred but not mandatory.
2. Experience: Prior experience in a similar role is preferred, with a minimum of 1 year of experience in telecalling or customer service.
3. Communication Skills: Excellent verbal communication skills in the local language as well as proficiency in Hindi or English. Ability to articulate thoughts clearly and concisely.
4. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers.
5. Computer Literacy: Basic computer skills are necessary, including familiarity with MS Office applications and the ability to use CRM software effectively.
6. Resilience: Ability to handle rejection and pressure positively. Maintain a positive attitude and perseverance in challenging situations.

Why Join Us:

• Career Growth: We believe in nurturing talent and providing opportunities for advancement. Take your career to new heights with our comprehensive training programs and career development initiatives.
• Supportive Environment: Join a supportive team that values collaboration and teamwork. We believe in recognizing and rewarding the contributions of our employees.
• Impactful Work: Make a meaningful impact by connecting with customers and contributing to their satisfaction and loyalty. Your efforts directly contribute to the success of our organization.

Apply Now:

Ready to embark on an exciting career journey as a Telecaller in Sukma? Click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team!

Join us in our mission to empower communication and drive growth!