Job Title: Telecaller

Are you an excellent communicator with a passion for sales and customer service? We are currently seeking dynamic individuals to join our team as Telecallers. Based in Srirangapatna, this role offers an exciting opportunity to engage with customers, drive sales, and contribute to our company's growth.

Job Description:

As a Telecaller, you will be responsible for contacting potential customers by phone to promote our products or services. Your main objective will be to generate sales leads and convert them into opportunities for business growth. Your day-to-day responsibilities will include:

1. Outbound Calls: Making outbound calls to potential customers from a provided list or database. You will engage with prospects courteously and professionally, presenting our products/services persuasively to secure sales appointments or close deals over the phone.
2. Customer Engagement: Building and maintaining strong relationships with customers by providing accurate information about our offerings, addressing their queries and concerns, and offering solutions to meet their needs effectively.
3. Sales Target Achievement: Working towards predefined sales targets and KPIs (Key Performance Indicators). You will be responsible for meeting or exceeding monthly/quarterly sales goals through proactive calling efforts and effective sales techniques.
4. Lead Generation: Identifying and qualifying sales leads through strategic calling campaigns. You will be required to follow up on leads generated through various channels and nurture them through the sales pipeline until closure.
5. Data Management: Accurately recording all customer details, interactions, and transactions in the CRM (Customer Relationship Management) system. Maintaining updated records of calls made, appointments scheduled, and sales achieved for reporting and analysis purposes.
6. Team Collaboration: Collaborating with the sales team and other departments to optimize sales efforts, share best practices, and contribute to overall business success.

Qualifications:

• Education: The minimum qualification required is 10th grade, although a higher degree is preferred.
• Experience: A minimum of 3 years of experience in telecalling or telesales roles is essential.
• Communication Skills: Excellent verbal communication skills in the local language (mention if any specific language is required) and proficiency in English. A persuasive and confident phone manner is necessary.
• Sales Skills: Proven track record in sales, with a strong ability to influence and persuade customers to make purchasing decisions.
• Customer Focus: Demonstrated passion for delivering exceptional customer service and building long-lasting relationships with clients.
• Team Player: Ability to work effectively as part of a team and collaborate with colleagues from diverse backgrounds.
• Tech-Savvy: Proficiency in using CRM software, MS Office applications, and other relevant sales tools.
• Adaptability: Willingness to adapt to changing business needs and embrace new technologies and sales strategies.

If you are an ambitious individual with a knack for sales and a passion for customer satisfaction, we encourage you to apply for this exciting opportunity. Join our team and embark on a rewarding career journey with us!

Apply Now: Click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team!