Job Description: Telecaller

Are you a dynamic communicator with a passion for connecting with people? Are you driven by the challenge of meeting targets and delivering exceptional service? If so, we have an exciting opportunity for you as a Telecaller.

Position Overview:

As a Telecaller, you will be an integral part of our team, responsible for reaching out to potential customers over the phone to promote our products/services and generate sales leads. Your primary objective will be to engage prospects, understand their needs, and effectively communicate the value proposition of our offerings. This role requires a blend of persuasive communication skills, resilience, and a customer-centric approach.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers from our database or leads provided by the company. You will aim to introduce our products/services, highlight their benefits, and generate interest.
2. Customer Engagement: Engage with customers in a professional and friendly manner to build rapport and establish long-term relationships. Address any queries or concerns they may have, and provide accurate information to assist them in making informed decisions.
3. Sales Conversion: Utilize persuasive selling techniques to convert leads into sales opportunities. Demonstrate a thorough understanding of our offerings and effectively communicate their value proposition to potential customers.
4. Target Achievement: Meet or exceed weekly/monthly sales targets set by the company. Maintain a high level of productivity and efficiency while ensuring quality interactions with customers.
5. Follow-up and Documentation: Keep detailed records of interactions with customers, including their feedback, preferences, and any follow-up actions required. Follow up with leads regularly to nurture relationships and facilitate the sales process.
6. Team Collaboration: Collaborate closely with team members, including sales executives and managers, to align efforts and achieve collective goals. Share insights and best practices to enhance overall team performance.

Requirements:

• Education: Minimum qualification of 10th grade (High School) to Graduate.
• Experience: At least 3 years of experience in a similar role, preferably in telesales or customer service.
• Communication Skills: Excellent verbal communication skills with a clear and confident speaking voice. Ability to articulate ideas effectively and tailor communication to suit different audiences.
• Sales Acumen: Strong persuasion and negotiation skills with a proven track record of achieving sales targets. Ability to handle objections and close deals effectively.
• Customer Focus: Customer-centric approach with a genuine desire to understand and fulfill customer needs. Ability to empathize with customers and provide solutions that align with their requirements.
• Resilience: Resilience in handling rejection and overcoming challenges. Ability to maintain a positive attitude and perseverance in achieving objectives.
• Tech-savvy: Proficiency in using basic computer applications and CRM software. Ability to adapt to new technologies and tools as required.

Apply Now:

If you are enthusiastic about sales, possess excellent communication skills, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity. Click on the "Apply For Job" button to submit your application and join our dynamic team of Telecallers. We look forward to welcoming you aboard!