Join Our Team as a Telecaller in Sirohi

Are you a dynamic individual with a passion for communication and customer service? Are you seeking an opportunity to showcase your talents in a vibrant work environment? Look no further! We are currently seeking enthusiastic Telecallers to join our team in Sirohi. If you possess excellent communication skills, a customer-centric approach, and the drive to excel, we want to hear from you.

About the Role:

As a Telecaller, you will be the first point of contact for our customers. Your primary responsibility will be to engage with potential and existing customers over the phone, providing them with information about our products or services, addressing their queries, and ultimately, converting leads into sales. This role requires a blend of persuasive communication, empathy, and the ability to build rapport with diverse individuals.

Key Responsibilities:

1. Customer Engagement: Initiate outbound calls to prospective customers and follow up on leads generated through various channels. Handle inbound calls and promptly respond to customer inquiries with professionalism and courtesy.
2. Product Knowledge: Develop a thorough understanding of our products or services to effectively communicate their features, benefits, and value propositions to customers. Stay updated on product offerings and promotional campaigns.
3. Sales Conversion: Identify opportunities to upsell or cross-sell products based on customer needs and preferences. Utilize persuasive communication techniques to drive sales and achieve revenue targets.
4. Relationship Building: Build and maintain strong relationships with customers by providing personalized assistance, addressing their concerns, and ensuring a positive experience throughout the sales process.
5. Data Management: Accurately record customer information, interactions, and transactions in the CRM system. Keep detailed records of sales activities, feedback, and follow-up actions.
6. Team Collaboration: Collaborate with colleagues across departments, such as sales, marketing, and customer support, to streamline processes, share insights, and contribute to overall business objectives.

Qualifications and Skills:

• Education: Minimum qualification of 12th grade (High School Diploma) to a Graduate degree.
• Experience: At least 3 years of experience in a similar role, preferably in sales or customer service.
• Age: Candidates must be between 18 years to 40 years old.
• Gender: Open to individuals of all genders, both male and female are encouraged to apply.
• Communication Skills: Excellent verbal communication skills in both English and Hindi. Ability to articulate ideas clearly and persuasively.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and maintain positive relationships with customers.
• Sales Acumen: Demonstrated ability to understand customer needs, overcome objections, and close sales.
• Tech-Savvy: Proficiency in using CRM software and other relevant tools for data management and communication.
• Adaptability: Willingness to adapt to changing business needs and work in a fast-paced environment.
• Ethical Conduct: Commitment to ethical conduct, integrity, and maintaining customer confidentiality.

Why Join Us:

• Opportunity for Growth: We believe in nurturing talent and providing opportunities for career advancement based on performance and merit.
• Supportive Work Environment: Join a team of passionate professionals who are dedicated to excellence and teamwork.
• Competitive Compensation: Enjoy a competitive salary package with performance-based incentives and bonuses.
• Training and Development: Benefit from continuous learning and development opportunities to enhance your skills and knowledge.

If you are ready to take your career to new heights and make a positive impact, apply now by clicking on the "Apply For Job" button below. We look forward to welcoming you to our team!