Join Our Team as a Telecaller in Shravasti:

Are you a dynamic individual with a passion for communication and persuasion? Do you thrive in a fast-paced environment where every call is an opportunity to excel? If so, we have an exciting opportunity for you! We are currently seeking experienced Telecallers to join our team in Shravasti.

Job Overview:

As a Telecaller, you will be at the forefront of our customer engagement efforts. Your primary responsibility will be to initiate outbound calls to potential customers, introduce them to our products/services, and persuade them to take desired actions, such as making a purchase, scheduling an appointment, or subscribing to our services. Additionally, you will handle inbound calls, address customer inquiries and concerns, and provide them with accurate information and assistance.

Key Responsibilities:

1. Outbound Calling: Place a high volume of outbound calls to prospective customers using a provided script or talking points.
2. Customer Engagement: Engage with customers in a friendly and professional manner, building rapport and trust to effectively convey the benefits of our offerings.
3. Product/Service Knowledge: Acquire in-depth knowledge of our products/services to confidently answer customer questions and overcome objections.
4. Sales and Conversions: Utilize persuasive communication skills to convert leads into customers, meeting or exceeding sales targets and objectives.
5. Lead Qualification: Qualify leads based on predetermined criteria, accurately documenting relevant information for further follow-up.
6. Handling Objections: Address customer concerns and objections effectively, providing appropriate solutions or escalating issues as necessary.
7. Data Management: Maintain accurate records of all interactions in the CRM system, ensuring data integrity and completeness.
8. Team Collaboration: Collaborate with colleagues and other departments to ensure a seamless customer experience and achieve collective goals.

Requirements:

• Education: Minimum qualification of 10th grade (Matriculation) to a Graduate degree in any discipline.
• Experience: At least 3 years of proven experience in a telecalling or similar role, preferably in a sales or customer service environment.
• Communication Skills: Excellent verbal communication skills in Hindi and/or English, with the ability to articulate ideas clearly and persuasively.
• Interpersonal Skills: Strong interpersonal skills, with the ability to build rapport and establish positive relationships with customers.
• Persistence: Demonstrated ability to handle rejection and persist in pursuing sales opportunities with a positive attitude.
• Computer Proficiency: Basic computer skills, including familiarity with CRM software and MS Office applications.
• Adaptability: Willingness to adapt to changing priorities and work effectively in a dynamic environment.
• Ethical Standards: Commitment to upholding ethical standards and compliance with company policies and regulations.

Apply Now:

Ready to take the next step in your career as a Telecaller? Click on the "Apply For Job" button below to submit your application. Join us in delivering exceptional customer experiences and driving business growth through effective telecalling in Shravasti!

Note: Only shortlisted candidates will be contacted for further assessment.