Job Title: Telecaller

Are you an enthusiastic communicator with a passion for making connections? Do you thrive in a dynamic environment where every call is an opportunity to engage and assist? If so, we have an exciting opportunity for you as a Telecaller at our company in Shravanabelagola.

Job Overview:

As a Telecaller, you will be an integral part of our team, responsible for reaching out to potential customers over the phone. Your primary objective will be to introduce our products/services, build rapport with prospects, and ultimately, persuade them to take desired actions. This role requires a blend of persuasive communication skills, empathy, and the ability to handle objections effectively.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases. Introduce our products/services and compellingly highlight their benefits.
2. Lead Generation: Identify and qualify potential leads through proactive calling efforts. Gather relevant information and maintain accurate records of all interactions in the CRM system.
3. Customer Relationship Management: Build and nurture relationships with prospects through regular follow-ups. Address their queries and concerns promptly to ensure a positive experience.
4. Achieve Targets: Meet or exceed weekly/monthly targets for call volume, conversion rates, and revenue generation. Utilize persuasive selling techniques to drive results effectively.
5. Product Knowledge: Develop a deep understanding of our products/services to articulate their features, advantages, and benefits convincingly during calls.
6. Market Feedback: Gather market feedback and insights from customer interactions. Communicate valuable insights to the sales and marketing teams for continuous improvement.
7. Adherence to Policies: Adhere to company policies and procedures regarding call scripts, compliance standards, and ethical practices at all times.

Qualifications:

• Education: Minimum qualification of 10th grade to Graduate.
• Experience: At least 3 years of experience in a similar telecalling or sales role.
• Communication Skills: Exceptional verbal communication skills in both English and regional languages.
• Persuasive Ability: Proven track record of persuading customers and achieving sales targets.
• Empathy: Ability to empathize with customers' needs and concerns while maintaining professionalism.
• Resilience: Resilient attitude towards rejection and ability to handle objections effectively.
• Team Player: Collaborative mindset with the ability to work effectively in a team environment.
• Tech-Savvy: Proficient in using CRM software and comfortable with technology tools for calling.

Why Join Us:

• Dynamic Work Environment: Join a vibrant team where every day brings new challenges and opportunities for growth.
• Competitive Compensation: Enjoy a competitive salary package with performance-based incentives.
• Career Growth: Access to continuous learning and development opportunities to enhance your skills and advance your career.
• Supportive Culture: Be part of a supportive and inclusive work culture that values teamwork and individual contributions.

If you are ready to take your career to the next level and make a meaningful impact, apply now by clicking on the "Apply For Job" button below. We look forward to welcoming you to our team!