Join Our Team as a Telecaller in Shillong:

Are you a dynamic communicator with a knack for persuasion? Are you passionate about customer service and thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our team as a Telecaller in Shillong!

Position Overview:

As a Telecaller, you will be at the forefront of our company's communication efforts. You will be responsible for making outbound calls to prospective customers, introducing them to our products/services, and persuading them to make a purchase or take the desired action. Your role will be instrumental in driving sales and fostering positive relationships with our clientele.

Key Responsibilities:

1. Outbound Calling: Initiate outgoing calls to potential customers from our database or leads provided. Engage them in meaningful conversations to promote our products/services and generate sales leads.
2. Product Knowledge: Develop a deep understanding of our offerings to effectively communicate their features, benefits, and value propositions to customers.
3. Customer Engagement: Build rapport with customers through active listening, empathy, and personalized interactions. Address their queries, concerns, and objections professionally and courteously.
4. Sales Conversion: Utilize persuasive selling techniques to convert leads into sales. Employ effective closing strategies to seal the deal and achieve sales targets.
5. Follow-up: Conduct timely follow-ups with prospects who have shown interest but haven't made a purchase yet. Nurture leads through continued communication to facilitate conversion.
6. Data Management: Maintain accurate records of all calls, interactions, and sales opportunities in the CRM system. Update customer information, preferences, and feedback for future reference.
7. Team Collaboration: Collaborate with colleagues and team members to share best practices, insights, and strategies for improving sales performance collectively.

Qualifications:

• Education: The minimum qualification required is 12th grade, although a graduate degree is preferred.
• Experience: A minimum of 3 years of experience in telesales or customer service roles is required.
• Age: Candidates must be between 18 to 40 years old to be eligible for this position.
• Gender: Both male and female candidates are encouraged to apply.

Skills and Competencies:

• Excellent communication skills, both verbal and written.
• Strong persuasion and negotiation abilities.
• Customer-centric approach with a focus on providing exceptional service.
• Resilience and persistence in achieving sales targets.
• Good listening skills and empathy towards customers' needs.
• Ability to work independently as well as collaboratively in a team environment.
• Proficiency in using CRM software and basic computer skills.

Why Join Us:

• Opportunity for Growth: We provide a conducive environment for career advancement and skill development.
• Attractive Incentives: In addition to a competitive salary, we offer performance-based incentives and bonuses.
• Supportive Team: Join a dynamic team of professionals who are passionate about achieving success together.
• Positive Work Culture: Enjoy a positive and inclusive work culture that fosters personal and professional growth.

If you're ready to take on this exciting challenge and embark on a rewarding career journey, apply now by clicking on the "Apply For Job" button below. We look forward to welcoming you to our team!