Job Title: Telecaller

Are you an enthusiastic communicator with a knack for building rapport over the phone? Are you passionate about providing excellent customer service while meeting sales targets? If so, we have an exciting opportunity for you to join our team as a Telecaller in Shamli.

Job Description:

As a Telecaller, you will be responsible for reaching out to potential customers via telephone to promote our products/services, answer inquiries, and generate sales leads. Your main objective will be to engage prospects, build relationships, and convert leads into sales. This role requires exceptional communication skills, a positive attitude, and the ability to thrive in a dynamic, target-driven environment.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to individuals or businesses to promote our products/services and persuade potential customers to purchase.
2. Customer Engagement: Engage with customers in a friendly and professional manner, addressing their queries, providing information about our offerings, and offering solutions to meet their needs.
3. Lead Generation: Identify and qualify potential leads through proactive calling and follow-up, maintaining accurate records of all interactions in the CRM database.
4. Sales Conversion: Effectively pitch product features and benefits to convert leads into sales, meeting or exceeding monthly sales targets.
5. Relationship Building: Build and maintain strong relationships with customers by understanding their requirements, addressing concerns, and providing exceptional customer service throughout the sales process.
6. Market Research: Conduct market research to identify trends, competitor activities, and customer preferences, providing valuable insights to improve sales strategies.
7. Team Collaboration: Collaborate with the sales team to share feedback, exchange best practices, and contribute to overall team success.

Requirements:

1. Education: Minimum 10th grade to Graduate. A degree in Business Administration, Marketing, or a related field is preferred but not required.
2. Experience: Minimum of 3 years of experience in telecalling or sales roles, preferably in a similar industry. A proven track record of achieving sales targets is highly desirable.
3. Communication Skills: Excellent verbal communication skills with a clear and concise speaking voice. Ability to engage customers effectively and convey product information persuasively.
4. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly and establish trust with customers. Empathetic listener with a customer-centric approach.
5. Persistence: Resilient and persistent attitude with the ability to handle rejection and overcome objections gracefully, while maintaining a positive attitude.
6. Computer Proficiency: Basic computer skills with the ability to navigate CRM systems and proficiency in Microsoft Office applications.
7. Adaptability: Ability to adapt to changing business requirements and work in a fast-paced environment with the flexibility to multitask and prioritize tasks effectively.

How to Apply:

Ready to take on the challenge? If you meet the requirements and are ready to embark on a rewarding career journey with us, click on the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team!

Join us and be part of a dynamic team where your skills and dedication are valued, and your career aspirations are supported. Apply now and take the first step toward a successful career in telecalling!