Title: Telecaller Position in Shahdol: Join Our Dynamic Team!

Are you an enthusiastic communicator with a passion for making connections? We are seeking talented individuals to join our team as Telecallers in Shahdol. As a Telecaller, you will play a pivotal role in our organization, serving as the first point of contact for our clients and customers. This is an exciting opportunity for individuals looking to excel in a dynamic and fast-paced environment.

Key Responsibilities:

1. Customer Engagement: Engage with customers over the phone in a professional and friendly manner. Build rapport and trust to understand their needs effectively.
2. Product/Service Promotion: Effectively communicate the features and benefits of our products or services to potential customers. Persuade them to take desired actions, such as purchasing or subscribing.
3. Lead Generation: Generate leads through outbound calling efforts. Identify potential prospects and gather essential information for further follow-up by the sales team.
4. Follow-up: Conduct timely follow-ups with existing customers to ensure satisfaction, address any concerns, and promote additional products or services.
5. Data Management: Maintain accurate records of interactions and transactions. Update customer information in the database regularly.
6. Achieve Targets: Meet or exceed weekly and monthly targets for call volume, sales, and customer satisfaction.

Qualifications:

• Education: The minimum qualification required is 12th grade, though a graduate degree is preferred.
• Experience: A minimum of 3 years of experience in a similar role is required. Experience in telemarketing or customer service is highly advantageous.
• Age: Candidates must be between 18 to 40 years old.
• Gender: This position is open to individuals of all genders. We encourage diversity and inclusion in our workplace.

Skills and Competencies:

• Excellent Communication: Strong verbal communication skills in both English and Hindi. Ability to articulate ideas clearly and effectively.
• Persuasive Skills: Ability to influence and persuade customers to take desired actions through effective communication.
• Active Listening: Proficient in active listening to understand customer needs and concerns accurately.
• Resilience: Ability to handle rejection and objections professionally and persistently pursue positive outcomes.
• Time Management: Good organizational skills and the ability to manage multiple tasks efficiently.
• Computer Proficiency: Basic knowledge of computer operations and familiarity with CRM software is preferred.

Why Join Us:

• Career Growth: Opportunity for career advancement based on performance and merit.
• Training and Development: Continuous learning and development opportunities to enhance your skills and capabilities.
• Dynamic Work Environment: Be part of a vibrant and supportive team that values collaboration and innovation.
• Attractive Compensation: Competitive salary package with incentives based on performance.

If you are passionate about making a difference and have the drive to succeed in a challenging yet rewarding role, we invite you to apply now! Click on the "Apply For Job" button below to submit your application. Join us in shaping the future of our organization while advancing your career aspirations. We look forward to welcoming you to our team in Shahdol!