Telecaller Job

Are you a persuasive communicator with a knack for building rapport over the phone? Are you driven by targets and thrive in a dynamic environment? We are seeking enthusiastic individuals to join our team as Telecallers in Sarangarh. As a Telecaller, you will play a vital role in connecting with potential customers, promoting our products/services, and ultimately contributing to our company's growth.

Responsibilities:

1. Outbound Calls: Initiate outgoing calls to potential customers from provided lists or databases. Your primary responsibility will be to engage prospects and introduce them to our products/services.
2. Customer Engagement: Build and maintain positive relationships with customers by providing information on products/services, addressing queries, and resolving concerns. Your ability to effectively communicate our value proposition will be crucial in converting leads into sales opportunities.
3. Sales Targets: Meet and exceed assigned sales targets and KPIs consistently. You will be responsible for driving sales revenue through effective persuasion and negotiation skills.
4. Follow-Up: Conduct follow-up calls to prospective customers who have shown interest but have not yet committed. Persistence and resilience are key qualities in ensuring conversion success.
5. Data Management: Accurately record and update customer information, interactions, and transactions in the CRM system. Maintaining organized records will facilitate efficient follow-up and future reference.
6. Feedback Reporting: Provide regular feedback to the management team regarding customer preferences, market trends, and any insights gathered during interactions. Your input will contribute to strategic decision-making and product/service enhancements.

Requirements:

1. Education: Minimum qualification of 12th grade (or equivalent) to a Graduate degree. A solid educational foundation demonstrates your ability to comprehend and communicate effectively.
2. Experience: Prior experience in a telecalling or sales role is preferred, with a minimum of 1 year. Experience in customer service or related fields is also valuable.
3. Communication Skills: Excellent verbal communication skills in the local language and proficiency in Hindi or English. The ability to articulate information clearly and persuasively is essential.
4. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly. Empathy, patience, and active listening skills are vital for understanding customer needs and addressing concerns.
5. Target Orientation: Demonstrated ability to work towards and achieve sales targets. A results-driven mindset coupled with a willingness to learn and adapt to evolving strategies is crucial.
6. Age and Gender: Candidates aged between 18 to 40 years, of any gender, are welcome to apply. We promote diversity and inclusivity in our workplace.

Perks and Benefits:

1. Attractive Incentives: In addition to a competitive base salary, you will have the opportunity to earn lucrative incentives based on performance.
2. Training and Development: Receive comprehensive training and ongoing support to enhance your skills and capabilities in sales and customer engagement.
3. Career Growth: We believe in nurturing talent from within. Perform well, and you'll have opportunities for career advancement within our organization.
4. Positive Work Environment: Join a dynamic team of professionals in a supportive work environment where your contributions are valued and recognized.

If you're ready to embark on a rewarding career journey as a Telecaller and have what it takes to excel in a fast-paced sales environment, we invite you to apply now by clicking on the "Apply For Job" button below. Join us in our mission to connect with customers and drive business success. We look forward to welcoming you aboard!