Telecaller Job in Santirbazar:

Are you a persuasive communicator with a knack for building rapport over the phone? Are you driven by the challenge of meeting targets and providing excellent customer service? If so, we have an exciting opportunity for you to join our team as a Telecaller in Santirbazar.

Job Title: Telecaller

Location: Santirbazar, India

Job Type: Full-time

Education: Minimum 12th grade to Graduate

Experience: Minimum 1 year in a similar role

Age: 18 to 40 years

Gender: All genders are welcome to apply

Job Overview:

As a Telecaller, you will be responsible for reaching out to potential customers to promote our products/services, generate sales leads, and maintain customer satisfaction. You will play a crucial role in driving our business objectives by effectively communicating our offerings and persuading customers to take desired actions.

Key Responsibilities:

1. Outbound Calls: Initiate outgoing calls to potential customers from provided leads or databases.
2. Product/Service Promotion: Introduce our products/services to prospective customers, highlighting their features, benefits, and competitive advantages.
3. Lead Generation: Identify and qualify sales leads through proactive calling and lead nurturing activities.
4. Customer Engagement: Build and maintain positive relationships with customers by addressing their inquiries, resolving complaints, and providing exceptional service.
5. Achieve Targets: Meet or exceed daily, weekly, and monthly sales targets to contribute to the company's growth objectives.
6. Data Management: Maintain accurate records of interactions with customers and update relevant information in the database.
7. Follow-up: Conduct follow-up calls to nurture leads, answer queries, and facilitate the sales process.
8. Adherence to Scripts: Adhere to scripting guidelines and sales processes to ensure consistency and effectiveness in communication.
9. Feedback: Provide feedback to the management regarding customer preferences, market trends, and suggestions for improvement.

Skills and Qualifications:

1. Excellent Communication Skills: Clear and articulate verbal communication skills in the local language and proficiency in Hindi or English.
2. Sales Aptitude: Strong persuasion and negotiation skills with a results-oriented approach.
3. Customer Focus: Ability to empathize with customers, understand their needs, and provide suitable solutions.
4. Resilience: Capacity to handle rejection positively and persistently pursue sales objectives.
5. Computer Literacy: Basic knowledge of computer applications and familiarity with CRM software is preferred.
6. Team Player: Collaborative attitude with the ability to work effectively in a team environment.
7. Time Management: Effective time management skills to prioritize tasks and meet deadlines.

How to Apply:

If you possess the necessary qualifications and skills to excel in this role, click on the "Apply For Job" button below to submit your application. Join us in making a difference and embarking on a rewarding career as a Telecaller in Santirbazar!