Position: Telecaller

Location: Sangli

Job Type: Full-time

Are you a dynamic individual with excellent communication skills and a knack for customer interaction? Do you thrive in fast-paced environments and enjoy the satisfaction of meeting targets? If so, we have an exciting opportunity for you as a Telecaller in Sangli!

Role Overview:

As a Telecaller, you will be an integral part of our team, responsible for making outbound calls to prospective customers to promote our products/services, generating sales leads, and maintaining customer relationships. This role requires a proactive attitude, strong persuasive skills, and a commitment to achieving targets.

Key Responsibilities:

1. Outbound Calling: Place outbound calls to potential customers from our database, introducing them to our products/services, and persuading them to engage further.
2. Lead Generation: Identify and qualify sales leads through cold calling, networking, and other lead generation techniques.
3. Customer Engagement: Build and maintain positive relationships with customers by providing information on products/services, addressing queries, and resolving issues promptly.
4. Achieve Targets: Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, and conversion rates.
5. Data Management: Accurately record customer details, interactions, and feedback in the CRM system.
6. Team Collaboration: Coordinate with sales and marketing teams to align efforts and maximize results.
7. Continuous Improvement: Stay updated on product/service knowledge, sales techniques, and industry trends to enhance performance.

Requirements:

• Education: Minimum qualification of 12th grade to Graduate.
• Experience: At least 3 years of experience in a similar role, preferably in telesales or customer service.
• Age: Between 18 to 40 years.
• Gender: Open to all genders, male and female applicants are encouraged to apply.

Key Skills:

1. Excellent Communication: Clear and articulate verbal communication skills in the local language as well as proficiency in Hindi or English.
2. Persuasive Skills: Ability to influence and persuade customers effectively.
3. Customer Focus: Strong customer orientation with a dedication to providing exceptional service.
4. Target Orientation: Results-driven with a proven track record of meeting or exceeding targets.
5. Resilience: Ability to handle rejection and pressure positively, maintaining motivation and enthusiasm.
6. Adaptability: Flexible and adaptable to changing priorities and business needs.
7. Computer Literacy: Basic knowledge of MS Office and CRM software.

Benefits:

• Competitive salary with attractive incentives based on performance.
• Comprehensive training and ongoing support to enhance skills and knowledge.
• Opportunities for career advancement and growth within the organization.
• Positive and inclusive work environment fostering teamwork and collaboration.

If you are ready to take on this exciting challenge and make a significant impact in the world of sales, click on the "Apply For Job" button now and join our team in Sangli! We look forward to welcoming you aboard.