Job Description: Telecaller in Samastipur

Are you a dynamic communicator with a passion for sales and customer service? We are currently seeking talented individuals to join our team as Telecallers in Samastipur. As a Telecaller, you will play a vital role in our company's success by effectively communicating with potential customers, promoting our products/services, and converting leads into sales opportunities. If you thrive in a fast-paced environment and possess excellent interpersonal skills, we encourage you to apply now!

Key Responsibilities:

1. Outbound Calling: Conduct outbound calls to prospective customers to generate sales leads or set up appointments for sales representatives. Your primary responsibility will be to engage with customers over the phone and effectively communicate the features and benefits of our products/services.
2. Lead Generation: Utilize various lead generation techniques to identify potential customers who may be interested in our offerings. This may involve cold calling, following up on inquiries, or leveraging existing databases to expand our customer base.
3. Customer Relationship Management: Build and maintain positive relationships with customers by providing accurate information, addressing their queries or concerns, and offering personalized assistance to meet their needs. Your ability to empathize with customers and provide satisfactory solutions will be crucial in ensuring customer satisfaction and retention.
4. Achieving Sales Targets: Work towards achieving monthly or quarterly sales targets set by the company. This will require proactive sales efforts, effective negotiation skills, and the ability to close deals successfully.
5. Data Management: Maintain accurate records of all customer interactions, including details of calls made, inquiries handled, and sales achieved. Proper documentation and organization of data are essential for tracking progress, analyzing trends, and identifying areas for improvement.

Requirements:

1. Education: Minimum qualification of 10th grade (Matriculation) up to graduation. A higher level of education may be advantageous but is not mandatory.
2. Experience: At least 3 years of relevant experience in telecalling or sales roles, preferably in a similar industry. Candidates with a proven track record of meeting or exceeding sales targets will be given preference.
3. Communication Skills: Excellent verbal communication skills in Hindi and/or English are essential. You should be able to articulate information clearly, listen attentively to customers' needs, and adapt your communication style to different individuals.
4. Interpersonal Skills: Strong interpersonal skills are crucial for building rapport with customers and colleagues alike. You should be courteous, persuasive, and can handle objections professionally.
5. Computer Literacy: Basic knowledge of computer applications such as MS Office and familiarity with CRM software would be beneficial for managing customer data and generating reports.

How to Apply:

Ready to take on this exciting opportunity? Click on the "Apply For Job" button below to submit your application. Don't miss out on the chance to join our dynamic team and embark on a rewarding career journey in sales!

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Join us in our mission to deliver exceptional products/services and create lasting relationships with our customers. We look forward to welcoming driven and enthusiastic individuals who share our commitment to excellence. Apply now and be a part of our success story!