Title: Explore Exciting Telecaller Opportunities in Robertsganj
Are you passionate about communication and adept at engaging with people over the phone? Do you thrive in dynamic environments where every call presents a new challenge? If so, we have an exciting opportunity waiting for you in Robertsganj! As a Telecaller, you'll be at the forefront of our organization, connecting with customers, providing information, and fostering lasting relationships.
Job Overview:
As a Telecaller, you will be responsible for initiating outbound calls to potential and existing customers. Your primary goal will be to promote our products/services, address customer queries and concerns, and ultimately drive sales and enhance customer satisfaction. Your role will involve active listening, effective communication, and the ability to adapt to various customer needs and preferences.
Key Responsibilities:
- Outbound Calling: Place outbound calls to prospective and existing customers using a prepared script to promote products/services and generate sales leads.
- Customer Engagement: Engage with customers courteously and professionally, actively listening to their needs, addressing inquiries, and providing relevant information.
- Product Knowledge: Acquire in-depth knowledge of our products/services to effectively communicate features, benefits, and pricing to customers.
- Sales Conversion: Strive to meet or exceed sales targets by effectively pitching products/services, overcoming objections, and closing sales deals.
- Relationship Building: Build rapport and maintain strong relationships with customers to foster loyalty and enhance overall customer satisfaction.
- Data Entry: Accurately record customer information, interactions, and transactions in the CRM system for future reference and analysis.
Requirements:
- Education: Minimum of a 10th-grade education, with a preference for candidates holding a higher degree.
- Experience: A minimum of 3 years of experience in a similar telecalling or customer service role, preferably in sales or telemarketing.
- Communication Skills: Excellent verbal communication skills in Hindi and English, with the ability to articulate information clearly and persuasively.
- Interpersonal Skills: Strong interpersonal skills with a customer-centric approach, empathy, and patience to handle diverse customer queries and concerns.
- Sales Acumen: Proven ability to effectively pitch products/services, overcome objections, and close sales deals.
- Computer Literacy: Basic computer skills and familiarity with CRM software for data entry and record-keeping purposes.
Why Join Us?
- Opportunity for Growth: We believe in nurturing talent and providing ample opportunities for career advancement and skill development.
- Attractive Incentives: Enjoy lucrative incentives and bonuses based on performance, in addition to a competitive salary package.
- Supportive Work Environment: Join a dynamic team of professionals who are committed to your success, with ongoing training and support provided.
- Make a Difference: Be part of a company that values customer satisfaction and strives to make a positive impact through its products/services.
Apply Now!
If you're ready to embark on an exciting career journey as a Telecaller in Robertsganj, click on the "Apply For Job" button below and submit your application today! Join us in shaping the future of customer engagement and sales excellence. We look forward to welcoming you to our team
