Position: Telecaller

Location: Rajnandgaon

Job Type: Full-time

Education: 10th to Graduate

Experience: Minimum 3 years

About Us: We are a dynamic and rapidly growing organization seeking a seasoned Telecaller to join our team in Rajnandgaon. We specialize in providing exceptional services to our clients and maintaining long-term relationships with them. As a Telecaller, you will play a crucial role in representing our company and engaging with potential customers over the phone. If you have a passion for sales, excellent communication skills, and a drive to succeed, we want to hear from you.

Responsibilities:

1. Customer Engagement: Initiate outgoing calls to potential customers to introduce our products/services, generate leads, and scheduling appointments for sales representatives.
2. Handle Inbound Calls: Respond promptly to inquiries from customers and provide accurate information about our products/services.
3. Build Rapport: Establish and maintain rapport with customers to foster long-term relationships and ensure customer satisfaction.
4. Achieve Sales Targets: Meet or exceed monthly sales targets by effectively communicating product benefits and persuading customers to make purchases.
5. Record Keeping: Maintain detailed records of calls, including customer information, inquiries, and outcomes, using our CRM software.
6. Follow-up: Follow up with customers to ensure satisfaction, resolve any issues or concerns, and secure repeat business.
7. Feedback: Provide feedback to the sales and marketing teams regarding customer needs, preferences, and market trends.

Requirements:

1. Education: Minimum qualification of 10th grade; however, a higher degree is preferred.
2. Experience: Proven experience as a Telecaller or similar role, with a minimum of 3 years in a sales-driven environment.
3. Communication Skills: Excellent verbal communication skills in Hindi and preferably English, with the ability to engage customers effectively over the phone.
4. Persuasion Skills: Strong persuasion and negotiation skills to convince potential customers and close deals.
5. Customer Focus: Customer-centric approach with a passion for delivering exceptional service and building lasting relationships.
6. Resilience: Ability to handle rejection and remain motivated to achieve sales targets.
7. Tech-savvy: Proficiency in using CRM software and other relevant tools for call management and record-keeping.
8. Team Player: Collaborative attitude with the ability to work well within a team environment.

Benefits:

1. Competitive salary with attractive incentives based on performance.
2. Comprehensive training and ongoing support to enhance your skills and career development.
3. Opportunity for growth and advancement within the organization.
4. Positive and inclusive work environment fostering teamwork and mutual respect.
5. Employee benefits such as health insurance and paid time off.

If you meet the above requirements and are ready to take on this exciting opportunity, click on the "Apply For Job" button below to submit your application. Join us in our mission to provide exceptional service and make a positive impact in the lives of our customers. We look forward to welcoming you to our team!