Job Title: Telecaller
Are you an enthusiastic individual with a passion for communication and customer service? Do you thrive in a dynamic work environment where you can interact with diverse individuals? If so, we have an exciting opportunity for you to join our team as a Telecaller in Raipur!
Position Overview: As a Telecaller, you will be responsible for initiating outbound calls to potential customers to promote our products/services, generating sales leads, and maintaining client relationships. Your primary goal will be to engage prospects, convey product information persuasively, and ultimately drive sales conversions.
Key Responsibilities:
- Outbound Calling: Conduct outbound calls to prospective customers from provided leads or existing databases.
- Sales Pitch: Deliver compelling sales pitches to prospects, highlighting the benefits and features of our products/services.
- Lead Generation: Identify and qualify potential leads through effective questioning and active listening.
- Customer Engagement: Build rapport with customers, address their inquiries, and provide accurate information about our offerings.
- Follow-up: Follow up on leads and inquiries to nurture relationships and facilitate the sales process.
- Achieve Targets: Meet or exceed monthly sales targets and KPIs set by the management.
- Data Management: Maintain accurate records of interactions, customer details, and sales activities in the CRM system.
- Feedback: Provide feedback to the management regarding customer preferences, market trends, and opportunities for improvement.
Qualifications:
- Education: The minimum qualification required is 10th grade, although a higher educational background is preferred.
- Experience: A minimum of 3 years of experience in a similar role, preferably in a sales or telemarketing environment.
- Communication Skills: Excellent verbal communication skills in Hindi and/or English. Additional regional language proficiency is a plus.
- Persuasive Skills: Ability to articulate product/service features persuasively and convince prospects to make purchasing decisions.
- Customer Service: Strong customer service orientation with a proactive approach to problem-solving and conflict resolution.
- Target-Oriented: Results-driven mindset with a track record of meeting or exceeding sales targets.
- Adaptability: Willingness to adapt to changing business requirements and work effectively in a fast-paced environment.
- Computer Literacy: Basic computer skills, including proficiency in MS Office and familiarity with CRM software.
Why Join Us:
- Career Growth: Opportunity for career advancement and skill development in a growing organization.
- Attractive Compensation: Competitive salary package with performance-based incentives.
- Positive Work Environment: Collaborative work culture with supportive colleagues and mentors.
- Training and Development: Ongoing training and development programs to enhance your skills and capabilities.
If you are ready to take the next step in your career and embark on an exciting journey with us, click on the "Apply For Job" button below to submit your application. Join us in our mission to deliver exceptional customer experiences and drive business success!
Apply Now - [Apply For Job Button]
