Job  Telecaller (Raebareli)

Are you a dynamic communicator with a flair for persuasion? Do you thrive in a fast-paced environment where every call is an opportunity? If so, we have an exciting opportunity for you in Raebareli! We are seeking enthusiastic individuals to join our team as Telecallers. As a Telecaller, you will play a vital role in our organization, connecting with potential customers over the phone to promote our products/services and generate sales leads. This role requires excellent communication skills, a customer-centric approach, and a drive to achieve targets.

Responsibilities:

1. Outbound Calling: Place outbound calls to potential customers from our database or leads provided by the company. Introduce our products/services, explain their features, and highlight their benefits to the customers.
2. Customer Engagement: Engage with customers courteously and professionally. Address their queries, provide accurate information, and resolve any concerns or objections they may have.
3. Lead Generation: Identify and qualify sales leads through proactive calling efforts. Gather relevant information from potential customers to assess their needs and preferences.
4. Follow-Up: Follow up on leads and inquiries generated through previous calls or marketing campaigns. Maintain a consistent follow-up schedule to nurture leads and convert them into sales opportunities.
5. Achieve Targets: Meet or exceed monthly sales targets and performance metrics set by the company. Demonstrate a proactive approach to achieving sales goals and contribute to the overall success of the team.
6. Data Management: Maintain accurate records of all interactions with customers in the CRM system. Update customer information, call logs, and sales activities regularly to ensure data integrity.
7. Team Collaboration: Collaborate effectively with team members, supervisors, and other departments to achieve collective goals. Share best practices, provide support to colleagues, and contribute to a positive work environment.

Requirements:

• Education: Minimum qualification of 12th grade (Higher Secondary) to Graduate degree.
• Experience: At least 1 year of experience in a similar role, preferably in telemarketing or sales.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to candidates of all genders – male, female, and others.
• Communication Skills: Excellent verbal communication skills in Hindi and/or English. Ability to articulate information clearly and persuasively.
• Customer Focus: Customer-centric approach with a strong focus on delivering exceptional service and building rapport with customers.
• Sales Acumen: Basic understanding of sales principles and techniques. Ability to identify sales opportunities and influence customer decisions.
• Resilience: Resilient attitude with the ability to handle rejection and overcome objections effectively.
• Computer Literacy: Basic computer skills with proficiency in MS Office applications. Familiarity with CRM software is a plus.

Apply Now:

If you are ready to take on this exciting challenge and embark on a rewarding career journey, click on the "Apply For Job" button below. Join our team in Raebareli and make a meaningful impact as a Telecaller!