Job Title: Telecaller

Location: Purnia

Job Type: Full-time

Education: 10th to Graduate

Experience: Minimum 3 years

Are you a persuasive communicator with a knack for building rapport over the phone? Are you driven by achieving targets and providing excellent customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Telecaller in Purnia.

Job Overview:

As a Telecaller, you will be responsible for reaching out to potential customers via telephone to promote our products/services, generate sales leads, and maintain strong customer relationships. You will play a crucial role in driving revenue growth by effectively communicating our offerings and convincing prospects to engage with our company.

Key Responsibilities:

1. Outbound Calling: Conduct outbound calls to prospective customers from our database or leads provided by the company. Introduce our products/services, highlight their features and benefits, and persuade them to take further action such as scheduling appointments or making purchases.
2. Lead Generation: Identify and qualify potential leads through cold-calling efforts. Gather pertinent information about prospects, their needs, and their purchasing behavior to determine the likelihood of conversion.
3. Customer Relationship Management: Build and maintain positive relationships with existing and potential customers. Address their inquiries, concerns, and objections professionally and courteously. Provide accurate information about products/services and ensure customer satisfaction.
4. Achieve Sales Targets: Meet or exceed monthly sales targets and quotas set by the company. Proactively follow up on leads and pursue opportunities to close deals. Utilize effective sales techniques to overcome objections and secure commitments from customers.
5. Data Management: Record detailed notes of interactions with customers in the CRM system. Keep track of sales activities, leads, and opportunities for follow-up. Maintain accurate and up-to-date records to facilitate efficient communication and collaboration within the team.
6. Adhere to Policies and Procedures: Follow company policies, procedures, and scripts during phone conversations. Ensure compliance with relevant regulations and guidelines governing telemarketing and customer communication.

Qualifications:

• Minimum 3 years of experience in telemarketing, tele-sales, or a related field.
• Strong communication skills with a clear and pleasant telephone voice.
• Excellent persuasion and negotiation abilities.
• Good understanding of sales principles and techniques.
• Ability to work independently and as part of a team.
• Proficiency in basic computer applications and CRM software.
• High school diploma or equivalent; higher education preferred.

Why Join Us?

• Competitive salary with attractive incentives and bonuses based on performance.
• Opportunity for career advancement and skill development through ongoing training programs.
• A supportive work environment with a collaborative team culture.
• Chance to represent a reputable company and contribute to its growth and success.

If you have a passion for sales, excellent communication skills, and a drive to succeed, we want to hear from you! Click on the "Apply For Job" button below to submit your application and take the first step toward a rewarding career as a Telecaller in Purnia. Join us in making a difference and shaping the future of our business!