Join Our Dynamic Team as a Telecaller in Pudukkottai

Are you a passionate communicator with a knack for building rapport over the phone? Do you thrive in a fast-paced environment where every call presents an opportunity to make a meaningful connection? If so, we have an exciting opportunity for you to join our team as a Telecaller in Pudukkottai.

Job Description:

As a Telecaller, you will be an integral part of our sales and customer service team. Your primary responsibility will be to engage with potential customers over the phone, introduce them to our products/services, and persuade them to make a purchase or take desired actions. Here's what you'll be doing on a day-to-day basis:

1. Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases. Present our products/services persuasively to potential customers.

2. Customer Engagement: Build rapport with customers by understanding their needs, addressing their concerns, and providing relevant information about our offerings.

3. Sales Conversion: Use effective sales techniques to convert leads into sales. Meet or exceed sales targets and KPIs set by the company.

4. Follow-up: Follow up on leads and inquiries promptly to ensure a high conversion rate. Maintain accurate records of interactions with customers in the CRM system.

5. Customer Service: Provide excellent customer service by resolving customer queries, issues, and complaints in a professional and timely manner.

6. Product Knowledge: Stay updated on our products/services, pricing, and promotions to effectively communicate the value proposition to customers.

7. Team Collaboration: Collaborate with the sales team, marketing team, and other departments to achieve common goals and objectives.

Qualifications:

• Education: Minimum 12th grade to Graduate.
• Experience: At least 1 year of experience in a telecalling or sales role.
• Age: Between 18 to 40 years.
• Gender: Open to all genders - male and female.

Skills and Attributes:

• Excellent communication skills in Tamil and/or English.
• Strong persuasive and negotiation skills.
• Ability to handle objections and rejection positively.
• Good listening skills and empathy towards customers.
• Target-driven with a focus on achieving sales goals.
• Ability to work independently as well as part of a team.
• Proficiency in using CRM software and basic computer applications.

Why Join Us:

• Opportunity to work in a dynamic and supportive environment.
• Competitive salary with attractive incentives and bonuses.
• Comprehensive training and ongoing support to enhance your skills.
• Career growth opportunities within the company.
• Chance to make a real impact by helping customers meet their needs.

If you're ready to embark on an exciting journey and take your career to the next level, click on the "Apply For Job" button now and submit your application. We look forward to welcoming you to our team and shaping a successful future together!