Telecaller Jobs In Phek



Title: Telecaller Job Opportunity in Phek: Join Our Dynamic Team

Are you a persuasive communicator with a passion for engaging with people? Do you thrive in a fast-paced environment where every call presents a new challenge? If so, we have an exciting opportunity for you! We are currently seeking talented individuals to join our team as Telecallers in Phek.

Job Description:

As a Telecaller, you will be responsible for reaching out to potential customers over the phone to promote our products/services, generating sales leads, and maintaining customer satisfaction. Your primary duties will include:

  1. Outbound Calling: Initiating calls to prospective customers from provided leads or databases.
  2. Product/Service Promotion: Introducing and explaining our offerings to potential customers clearly and compellingly.
  3. Lead Generation: Identifying and qualifying sales leads through effective questioning and active listening.
  4. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and repeat business.
  5. Data Entry: Accurately recording and updating customer information and call outcomes in the database.
  6. Meeting Targets: Working towards and achieving daily, weekly, and monthly sales targets.
  7. Adhering to Guidelines: Following company policies and procedures regarding call scripts, compliance, and ethical practices.


  • Education: Minimum qualification of 12th grade (Higher Secondary) to Graduate degree.
  • Experience: A minimum of 3 years of experience in telecalling or a related field is required.
  • Age: Candidates must be between 18 to 40 years old.
  • Gender: This position is open to individuals of all genders - male, female, and others.

Skills and Attributes:

  • Excellent Communication Skills: Clear and effective verbal communication skills in the local language as well as proficiency in English or any other additional languages is preferred.
  • Persuasion and Negotiation: Ability to persuade and influence potential customers to take desired actions, such as making a purchase or scheduling an appointment.
  • Active Listening: Capacity to understand customer needs and concerns through active listening and respond appropriately.
  • Resilience: Ability to handle rejection and maintain a positive attitude in a high-pressure sales environment.
  • Time Management: Strong organizational skills to manage call volumes effectively and prioritize tasks to meet deadlines.
  • Team Player: Willingness to collaborate with team members and contribute to a positive work environment.
  • Computer Literacy: Basic knowledge of computer operations and familiarity with CRM software for data entry and management.

Why Join Us:

  • Competitive Compensation: We offer a competitive salary package with performance-based incentives.
  • Training and Development: Continuous training and skill development opportunities to enhance your professional growth.
  • Friendly Work Environment: Join a supportive team where your contributions are valued, and you can make a difference.

If you meet the above requirements and are ready to take on this exciting challenge, click on the "Apply For Job" button now to submit your application. We look forward to welcoming you to our team!

Contact Information

Ishita Verma
Bethany-1 ward, Phek, Nagaland 797108