Job Title: Telecaller

Are you an enthusiastic communicator with a knack for building relationships over the phone? Do you thrive in dynamic environments where your persuasive skills can shine? If so, we have an exciting opportunity for you to join our team as a Telecaller.

Position Overview:

As a Telecaller, you will be an integral part of our sales and customer service team, responsible for reaching out to potential customers over the phone to promote our products/services and facilitate sales. Your primary goal will be to generate leads, maintain customer relationships, and achieve sales targets through effective communication and rapport-building.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases.
2. Sales Pitch: Present our products/services persuasively to potential customers, highlighting their features and benefits.
3. Lead Generation: Identify and qualify leads through proactive calling and effective questioning techniques.
4. Customer Relationship Management: Build and maintain positive relationships with customers by providing excellent service and addressing their inquiries or concerns promptly.
5. Follow-Up: Follow up on leads and inquiries to nurture them through the sales process and ensure closure.
6. Achieve Targets: Meet and exceed sales targets and performance metrics consistently.
7. Documentation: Maintain accurate records of all interactions, sales, and lead statuses in the CRM system.
8. Collaboration: Coordinate with the sales team to optimize sales strategies and maximize opportunities.
9. Feedback: Provide feedback to management on market trends, customer needs, and competitor activities.

Qualifications:

• Education: Minimum 10th grade to Graduate.
• Experience: At least 3 years of experience in telemarketing or sales roles, preferably in a similar industry.
• Communication Skills: Excellent verbal communication skills with a clear and confident speaking voice.
• Persuasion Skills: Strong persuasion and negotiation skills with the ability to influence customer decisions.
• Customer Focus: Customer-centric mindset with a dedication to providing exceptional service.
• Resilience: Ability to handle rejection positively and persistently pursue leads.
• Organization: Highly organized with good time management skills to handle multiple tasks efficiently.
• Computer Literacy: Basic computer skills with proficiency in CRM software and MS Office applications.
• Team Player: Collaborative attitude with the ability to work well in a team environment.

Benefits:

• Competitive salary with performance-based incentives.
• Ongoing training and development opportunities to enhance your skills.
• Friendly and supportive work environment.
• Opportunity for career advancement and growth within the organization.

Apply Now:

If you are ready to take on this exciting challenge and contribute to our success, click on the "Apply For Job" button below to submit your application. Join us in shaping the future of our company and making a difference in the lives of our customers!