Join Our Dynamic Team as a Telecaller in Peddapalli

Are you ready to embark on a rewarding career path that offers both personal growth and professional development? Look no further! We are currently seeking enthusiastic individuals to join our team as Telecallers in Peddapalli. As a Telecaller, you will play a pivotal role in our organization by effectively communicating with customers, providing exceptional service, and contributing to our overall success.

Job Description:

As a Telecaller, your primary responsibility will be to engage with customers over the phone, delivering information about our products or services, addressing inquiries, and assisting with problem resolution. You will serve as the initial point of contact for customers, representing our company with professionalism and courtesy. Your duties will include:

1. Customer Engagement:

• Initiate outbound calls to prospective and existing customers to promote our products/services.
• Handle inbound calls promptly and efficiently, addressing customer inquiries, and providing accurate information.
• Build rapport with customers to understand their needs and preferences, fostering long-term relationships.

2. Sales and Lead Generation:

• Identify potential leads and opportunities during customer interactions, effectively converting inquiries into sales opportunities.
• Meet or exceed sales targets by persuasively communicating the value proposition of our offerings.
• Maintain records of interactions, update customer databases, and track sales leads for follow-up.

3. Customer Service:

• Resolve customer complaints, issues, or concerns in a timely and empathetic manner, ensuring customer satisfaction.
• Provide product/service information, pricing details, and other relevant information to customers.
• Collaborate with other team members and departments to address customer needs effectively.

4. Administrative Tasks:

• Complete administrative tasks such as data entry, maintaining call logs, and preparing reports as required.
• Ensure accuracy and completeness of customer records and documentation.

Qualifications:

Education: Minimum qualification required is 12th grade, although a graduate degree is preferred.

Experience: A minimum of 1 year of experience in a similar role is required, preferably in a customer service or telesales environment.

Age: Applicants must be between 18 to 40 years old to be considered for this position.

Gender: This position is open to individuals of all genders, both males and females are encouraged to apply.

Skills and Abilities:

• Excellent communication skills in both verbal and written English and local language.
• Strong interpersonal skills with the ability to build rapport and engage effectively with customers.
• Sales-oriented mindset with a passion for achieving targets and driving results.
• Good organizational skills and attention to detail.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Proficiency in basic computer applications such as MS Office and CRM software is desirable.

Apply Now:

If you are ready to take the next step in your career and join our dynamic team, click on the "Apply For Job" button below to submit your application. Don't miss out on this exciting opportunity to be part of a thriving organization and make a difference in the lives of our customers! We look forward to welcoming you aboard.