Job Description: Telecaller

Are you an excellent communicator with a knack for persuasion? Are you passionate about engaging with people and helping them find solutions? If so, we have an exciting opportunity for you to join our dynamic team as a Telecaller.

Role Overview:

As a Telecaller, you will be at the forefront of our customer interaction, playing a vital role in our business's success. You will be responsible for making outbound calls to prospective customers, introducing them to our products/services, and persuading them to take action. Your goal will be to build strong relationships with customers, understand their needs, and ultimately drive sales conversions.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to potential customers from provided leads or databases. Engage them in meaningful conversations to introduce our products/services and highlight their benefits.
2. Customer Engagement: Build rapport with customers by actively listening to their needs and addressing any concerns or queries they may have. Provide accurate information about our offerings and ensure a positive customer experience.
3. Sales Conversion: Utilize effective sales techniques to persuade customers to purchase our products/services or take the desired action. Overcome objections and objections gracefully to drive conversions.
4. Follow-up: Maintain regular follow-up with prospective customers who have shown interest but haven't yet converted. Nurture leads through ongoing communication to encourage them to make a purchase decision.
5. Data Management: Keep detailed records of customer interactions, including their inquiries, feedback, and preferences, in the CRM system. Ensure data accuracy and update customer information as necessary.
6. Achievement of Targets: Work towards achieving daily, weekly, and monthly targets for call volume, conversion rates, and sales revenue. Continuously strive to exceed performance metrics and contribute to team goals.

Requirements:

• Education: Minimum qualification of 12th grade (High School) to a Graduate degree in any discipline.
• Experience: At least 3 years of experience in a similar telecalling or sales role.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to all genders - male and female candidates are encouraged to apply.
• Communication Skills: Excellent verbal communication skills in the local language and proficiency in Hindi or English.
• Persuasion Skills: Ability to effectively persuade and influence others through engaging communication.
• Customer Focus: Strong customer orientation with a passion for delivering exceptional service.
• Target Orientation: Goal-driven mindset with a proven track record of achieving sales targets.
• Tech-Savvy: Familiarity with basic computer operations and CRM software.

How to Apply:

Ready to embark on an exciting career journey with us? Click on the "Apply For Job" button below to submit your application. Join us in making a difference and shaping the future of our organization!

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Note: We are an equal-opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.