Join Our Team as a Telecaller in Panihati

Are you looking for an exciting opportunity in the bustling city of Panihati? We are currently seeking enthusiastic individuals to join our team as Telecallers. If you have excellent communication skills, a passion for customer service, and the drive to succeed, then this role could be perfect for you.

Job Description:

As a Telecaller, your primary responsibility will be to engage with potential customers over the phone to promote our products/services and generate sales leads. You will be the first point of contact for our customers, so a friendly and professional demeanor is essential. Your duties will include:

1. Customer Outreach: Initiate outbound calls to prospective customers from provided leads or databases. Introduce our products/services, explain their benefits, and persuade customers to make a purchase or schedule appointments.

2. Relationship Building: Build rapport with customers by understanding their needs, addressing their inquiries, and providing relevant information about our offerings. Maintain a polite manner throughout all interactions.

3. Sales Conversion: Utilize persuasive communication skills to convert leads into sales opportunities. Meet or exceed weekly/monthly sales targets set by the management team.

4. Data Management: Maintain accurate records of all customer interactions, including details of conversations, inquiries, and follow-up actions. Update customer information in the database regularly to ensure accuracy.

5. Feedback Reporting: Provide feedback to the management team regarding customer preferences, market trends, and potential areas for improvement in our products/services.

Qualifications:

• Education: Minimum qualification of 12th grade (Higher Secondary) to a Graduate degree from a recognized institution.
• Experience: At least 1 year of experience in telemarketing, sales, or customer service roles is preferred.
• Age: Candidates must be between 18 to 40 years old.
• Gender: This position is open to individuals of all genders – male and female.
• Communication Skills: Excellent verbal communication skills in English, Bengali, or Hindi. Additional language proficiency is an advantage.
• Persuasive Skills: Ability to persuade and influence customers effectively. Confidence in overcoming objections and closing sales.
• Tech-Savvy: Basic computer skills and familiarity with CRM software or similar tools for data management.
• Flexibility: Willingness to work flexible hours, including evenings and weekends, as per business requirements.

Benefits:

• Competitive salary with attractive incentives based on performance.
• Comprehensive training and ongoing support to enhance your skills and career development opportunities.
• A dynamic and collaborative work environment with opportunities for growth and advancement.
• Employee discounts on company products/services.
• Health insurance and other benefits as per company policy.

If you are ready to embark on an exciting career journey with us, don't hesitate to apply now by clicking on the "Apply For Job" button below. Join our team and be part of our success story in Panihati! We look forward to welcoming you aboard.