Position: Telecaller

Location: Palayamkottai

Are you an excellent communicator with a flair for persuasion? Do you thrive in dynamic environments where every call presents a new opportunity? If so, we have the perfect role for you! We are currently seeking dedicated and enthusiastic individuals to join our team as Telecallers in Palayamkottai.

About the Role:

As a Telecaller, you will be an integral part of our team, responsible for initiating conversations with potential customers over the phone. Your primary goal will be to promote our products/services, address customer queries, and generate sales leads. This role offers a fantastic opportunity to hone your communication and sales skills while contributing to the growth and success of our organization.

Key Responsibilities:

1. Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases.
2. Product/Service Promotion: Effectively communicate the features and benefits of our products/services to potential customers.
3. Lead Generation: Identify and qualify sales leads through proactive calling and follow-up.
4. Customer Engagement: Build rapport with customers, address their queries, and provide relevant information about our offerings.
5. Achieve Targets: Meet or exceed monthly sales targets and KPIs set by the organization.
6. Data Management: Maintain accurate records of all calls and sales activities in the CRM system.
7. Feedback Reporting: Provide feedback to the team leader or manager regarding customer preferences, market trends, and other relevant insights.
8. Adherence to Guidelines: Adhere to all company policies, procedures, and compliance standards during customer interactions.

Qualifications and Skills:

• Education: Minimum qualification from 12th grade to Graduate.
• Experience: Prior experience in a telemarketing or sales role is preferred, with a minimum of 1 year.
• Age: Candidates must be between 18 years to 40 years old.
• Communication Skills: Excellent verbal communication skills in both English and the local language.
• Persuasion Skills: Ability to persuade and influence customers effectively.
• Customer Focus: Strong customer service orientation with a passion for exceeding customer expectations.
• Resilience: Ability to handle rejection and overcome objections professionally.
• Team Player: Willingness to collaborate with team members and contribute to a positive work environment.
• Tech Savvy: Basic computer skills and familiarity with CRM software or similar tools.

Why Join Us?

• Career Growth: Opportunity for career advancement and skill development in sales and customer service.
• Competitive Compensation: Attractive salary package with performance-based incentives.
• Supportive Environment: Supportive management and colleagues who are dedicated to your success.
• Dynamic Culture: Be part of a vibrant and dynamic work culture that encourages innovation and teamwork.

If you are ready to take on the challenge and embark on a rewarding career journey with us, click on the "Apply For Job" button now! Join us in our mission to deliver exceptional customer experiences and drive business growth. We look forward to welcoming you to our team!