Position Telecaller
Are you an enthusiastic individual with a knack for communication? Are you seeking an opportunity to leverage your skills in a dynamic work environment? Look no further! We are currently seeking talented individuals to join our team as Telecallers. In this role, you will play a vital part in our organization's success by effectively engaging with customers over the phone.
Job Description:
As a Telecaller, you will be responsible for reaching out to potential customers via telephone to promote our products/services, generating sales leads, or setting up appointments. Your primary duties will include:
1. Customer Interaction:
- Engage with customers in a friendly and professional manner to understand their needs and preferences.
- Provide information about our products/services, promotions, and offers.
- Answer incoming calls promptly and respond to customer inquiries and complaints efficiently.
2. Sales and Lead Generation:
- Actively pursue sales opportunities by persuading potential customers to purchase our products/services.
- Follow up on leads generated through marketing campaigns or other sources to convert them into sales.
- Maintain accurate records of all interactions, sales, and leads in the database.
3. Relationship Building:
- Build rapport and establish long-term relationships with customers to enhance customer loyalty and retention.
- Listen to customer feedback and suggestions to improve our products/services and customer experience.
4. Team Collaboration:
- Collaborate with the sales and marketing teams to align efforts and achieve sales targets.
- Participate in team meetings and training sessions to enhance product knowledge and sales skills.
Qualifications:
To excel in this role, you should possess the following qualifications:
1. Education: The minimum educational qualification required is 12th grade, but preference will be given to candidates with a higher level of education such as graduates.
2. Experience: A minimum of 1 year of experience in telemarketing or a related field is required. Experience in sales or customer service is highly desirable.
3. Age: Candidates must be between 18 to 40 years old to be eligible for this position.
4. Gender: Both male and female candidates are encouraged to apply.
5. Skills:
- Excellent communication skills in the local language(s) and proficiency in English (if applicable).
- Strong interpersonal skills with the ability to build rapport with customers.
- Good persuasion and negotiation skills.
- Basic computer skills and familiarity with CRM software are a plus.
Apply Now:
If you are ready to take on this exciting opportunity and contribute to our organization's success, click on the "Apply For Job" button below to submit your application. Join us in making a difference and shaping the future of our company!
Note: We are an equal-opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.