Telecaller Jobs In Nowgong



Job Description: Telecaller

Are you passionate about communication and adept at building rapport over the phone? Are you looking for an opportunity to utilize your skills in a dynamic work environment? If so, we have an exciting opportunity for you to join our team as a Telecaller.

Position Overview:

As a Telecaller, you will be responsible for making outbound calls to prospective customers to generate sales leads or set up appointments. You will play a crucial role in driving business growth by effectively communicating our products/services and engaging potential clients in meaningful conversations.

Key Responsibilities:

  1. Outbound Calling: Conduct outbound calls to potential customers from provided contact lists or databases. Introduce our products/services and highlight their benefits to stimulate interest and generate sales leads.
  2. Lead Generation: Identify and qualify potential leads through proactive calling. Gather relevant information about the prospect's needs, budget, and timeline to determine their level of interest and purchasing intent.
  3. Appointment Setting: Schedule appointments for our sales team with qualified leads. Coordinate schedules and ensure smooth handover of leads to the sales department for further follow-up and conversion.
  4. Customer Relationship Management: Build and maintain strong relationships with prospects through regular follow-up calls. Address any inquiries or concerns raised by the customers and provide accurate information to assist them in making informed decisions.
  5. Achieve Targets: Meet or exceed monthly/quarterly targets for lead generation and appointment setting. Maintain a high level of productivity and strive to continuously improve performance metrics.
  6. Data Management: Accurately record all interactions and updates in the CRM system. Keep track of progress on leads, update customer information, and maintain organized records for future reference.


  • Education: Minimum 12th grade to Graduate.
  • Experience: At least 3 years of experience in a similar telecalling or telemarketing role.
  • Age: Candidates must be between 18 to 40 years old.
  • Gender: Open to all genders (male, female, and others).

Skills and Attributes:

  • Excellent verbal communication skills with a clear and confident speaking voice.
  • Strong persuasion and negotiation abilities to influence customer decisions.
  • Good listening skills to understand customer needs and preferences.
  • Ability to work independently with minimal supervision and also as part of a team.
  • Resilience and persistence to handle rejection and overcome objections effectively.
  • Basic computer proficiency in using CRM software and other communication tools.
  • Positive attitude, enthusiasm, and a passion for customer service.

Why Join Us:

  • Competitive salary package with performance-based incentives.
  • Comprehensive training and ongoing support to enhance your skills.
  • Opportunity for career advancement and growth within the organization.
  • A friendly and inclusive work environment with a supportive team culture.

If you are ready to take on this exciting challenge and embark on a rewarding career journey with us, click on the "Apply For Job" button now to submit your application. We look forward to welcoming you to our team!

Contact Information

Aarohi Patel
Near Stadium Old electricity office, Nowgong, Madhya Pradesh 47120