Job Telecaller
Job Description:
Are you an excellent communicator with a knack for persuasion? Are you looking for an opportunity to utilize your skills in a dynamic and rewarding environment? If so, we have an exciting opportunity for you! We are currently seeking enthusiastic and motivated individuals to join our team as Telecallers.
About Us:
At our company, we pride ourselves on delivering exceptional customer service and fostering meaningful connections with our clients. As a Telecaller, you will play a crucial role in this process by reaching out to potential customers over the phone and promoting our products/services.
Key Responsibilities:
- Conduct outbound calls to prospective customers from our database.
- Introduce our products/services to customers and explain their benefits.
- Answer incoming calls from potential customers and address their inquiries effectively.
- Follow up on leads generated through various marketing campaigns.
- Maintain accurate records of all interactions in the CRM system.
- Meet daily and monthly targets for call volume and sales.
- Collaborate with the sales team to ensure smooth customer handover and follow-up.
- Stay updated on product knowledge and be able to articulate features and benefits clearly.
- Handle customer objections and professionally resolve issues.
- Provide feedback to the management team on customer trends and preferences.
Qualifications:
- Minimum education requirement: 12th grade to Graduate.
- At least 1 year of experience in a similar role.
- Excellent communication skills in [mention languages required].
- Strong interpersonal skills and ability to build rapport with customers.
- Basic computer proficiency, including familiarity with CRM systems.
- Ability to work independently as well as part of a team.
- Strong problem-solving skills and ability to handle objections effectively.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
- Age requirement: 18 years to 40 years.
- Gender: Male, Female, and individuals from all backgrounds are encouraged to apply.
Perks and Benefits:
- Competitive salary package with performance-based incentives.
- Comprehensive training program to enhance your skills and knowledge.
- Opportunity for career growth and advancement within the organization.
- Supportive and inclusive work environment.
- Health insurance and other benefits as per company policy.
How to Apply:
If you are passionate about customer service and ready to take on this exciting challenge, click on the "Apply For Job" button below to submit your application. Join us in our mission to provide exceptional service and make a positive impact on our customers' lives!
Note: Only shortlisted candidates will be contacted for further evaluation.
