Telecaller Job Opportunity in Nalgonda: Join Our Growing Team!

Are you a dynamic individual with excellent communication skills and a passion for customer interaction? We're currently seeking talented individuals to join our team as Telecallers in Nalgonda. If you thrive in a fast-paced environment and enjoy helping customers, this could be the perfect opportunity for you!

Job Description:

As a Telecaller, you will be responsible for engaging with customers over the phone to promote our products/services, answer inquiries, and provide assistance. Your main objective will be to ensure a positive customer experience while achieving sales targets and KPIs.

Responsibilities:

1. Outbound Calls: Make outbound calls to potential customers from provided leads or databases. Introduce our products/services and highlight their benefits to generate interest and ultimately secure sales.
2. Customer Engagement: Handle inbound calls promptly and professionally. Address customer inquiries, resolve issues, and provide relevant information about our offerings to enhance customer satisfaction.
3. Sales Targets: Meet and exceed assigned sales targets and objectives. Utilize persuasive communication skills to convert leads into sales opportunities and contribute to the overall revenue goals of the company.
4. Follow-up: Follow up on leads and customer inquiries promptly. Maintain accurate records of interactions, update customer databases, and ensure all follow-up activities are documented efficiently.
5. Product Knowledge: Develop a deep understanding of our products/services, pricing, and promotions. Stay updated on industry trends and competitor offerings to effectively position our offerings in the market.
6. Adherence to Policies: Adhere to company policies, procedures, and compliance standards at all times. Ensure that all interactions with customers are conducted ethically and by regulatory guidelines.

Requirements:

• Education: Minimum qualification of 12th grade (Higher Secondary) to a Graduate degree.
• Experience: At least 1 year of experience in a similar role, preferably in sales or customer service.
• Age: Candidates must be between 18 to 40 years old.
• Gender: Open to all genders - male and female candidates are encouraged to apply.
• Communication Skills: Excellent verbal communication skills in the local language as well as proficiency in English.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers.
• Sales Acumen: Demonstrated ability to persuade and influence customers to make purchasing decisions.
• Tech-Savvy: Basic computer skills and familiarity with CRM software or similar tools.
• Resilience: Ability to handle rejection and overcome objections effectively.
• Team Player: Willingness to collaborate with team members and contribute to a positive work environment.

If you're ready to take the next step in your career and be part of a dynamic team, don't miss this opportunity! Apply now by clicking on the "Apply For Job" button below and join us in Nalgonda as we continue to grow and make a difference in the lives of our customers. We look forward to welcoming you aboard!