Job Telecaller (Nagercoil)

Are you a dynamic individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy interacting with people? If so, we have an exciting opportunity for you as a Telecaller in Nagercoil!

Position Overview: As a Telecaller, you will be an integral part of our team, responsible for making outbound calls to potential customers to promote our products/services, generating sales leads, and maintaining customer satisfaction. Your role will involve engaging with customers over the phone, understanding their requirements, and effectively conveying the value proposition of our offerings.

Key Responsibilities:

1. Outbound Calling: Initiate outgoing calls to prospective customers using a prepared script to promote our products/services.
2. Customer Engagement: Engage with customers courteously and professionally, building rapport and addressing any inquiries or concerns they may have.
3. Lead Generation: Identify and qualify potential leads through effective questioning and active listening, aiming to create opportunities for sales conversion.
4. Product/Service Promotion: Communicate the features, benefits, and advantages of our offerings persuasively to prospective customers to stimulate interest and drive sales.
5. Data Management: Maintain accurate and up-to-date records of customer interactions, including details of inquiries, feedback, and outcomes, using our CRM system.
6. Achievement of Targets: Strive to meet or exceed weekly/monthly targets for call volume, lead generation, and sales conversion, contributing to the overall success of the team.
7. Feedback and Improvement: Provide feedback on customer responses, market trends, and performance insights to enhance our sales strategies and improve customer engagement.

Requirements:

• Education: Minimum qualification of 12th grade (High School Diploma) to Graduate degree.
• Experience: At least 1 year of experience in a similar role, preferably in telemarketing or customer service.
• Age: Candidates must be between 18 to 40 years old.
• Gender: This position is open to individuals of all genders – male and female both are encouraged to apply.
• Communication Skills: Excellent verbal communication skills in the local language (mention language if specific) with a clear and pleasant telephone manner.
• Sales Aptitude: Strong persuasion and negotiation skills, with the ability to influence and convince customers effectively.
• Customer Focus: Customer-centric approach with a passion for delivering exceptional service and satisfaction.
• Computer Literacy: Basic computer skills and familiarity with CRM software for data entry and management.
• Adaptability: Ability to adapt to changing business needs, work under pressure, and multitask efficiently in a dynamic environment.

Why Join Us:

• Professional Growth: Opportunity for career advancement and skill development through ongoing training and support.
• Rewarding Environment: Competitive salary package with incentives and performance-based bonuses.
• Team Collaboration: Collaborative and inclusive work culture that fosters teamwork and mutual support.
• Impactful Work: Make a meaningful impact by contributing to the growth and success of our organization.

If you are enthusiastic, goal-oriented, and ready to take on a rewarding challenge, we invite you to join our team! Apply now by clicking on the "Apply For Job" button and take the first step towards a fulfilling career as a Telecaller in Nagercoil. We look forward to welcoming you aboard!