Title: Telecaller Job Opportunity at Nagarjuna Hill

Position Overview: We are seeking dynamic individuals for the position of Telecaller in the vibrant locale of Nagarjuna Hill. As a Telecaller, you will be an integral part of our team, responsible for engaging with potential customers over the phone to promote our products/services and drive sales. This role offers an exciting opportunity for individuals with excellent communication skills and a passion for customer interaction to thrive in a dynamic work environment.

Key Responsibilities:

1. Outbound Calls: Initiate outbound calls to prospective customers from provided leads or through cold calling to introduce our products/services and generate interest.
2. Customer Engagement: Build rapport with customers by effectively communicating product features, benefits, and promotions, and address any queries or concerns they may have.
3. Sales Conversion: Utilize persuasive selling techniques to convert leads into sales and achieve monthly sales targets set by the management.
4. Follow-Up: Conduct timely follow-up calls to nurture leads, address customer feedback, and facilitate the sales process from initial contact to closure.
5. Database Management: Maintain accurate records of customer interactions, update contact information, and ensure data integrity in the CRM system.
6. Team Collaboration: Collaborate with the sales team and other departments to coordinate efforts, share insights, and contribute to overall business objectives.
7. Adherence to Guidelines: Adhere to company policies, procedures, and compliance standards during all customer interactions to uphold the organization's reputation and integrity.

Qualifications:

• Education: The minimum educational qualification required is 10th grade, although a higher educational background is preferred.
• Experience: A minimum of 3 years of experience in a similar role, preferably in sales or telemarketing, demonstrating a track record of achieving sales targets and delivering exceptional customer service.
• Communication Skills: Excellent verbal communication skills in the local language and proficiency in English. Ability to articulate product/service features clearly and convincingly.
• Interpersonal Skills: Strong interpersonal skills with the ability to build rapport, listen actively, and empathize with customers to understand their needs and preferences.
• Persistence: Resilience and persistence in handling rejection and objections professionally, with a positive attitude and determination to achieve targets.
• Tech-Savvy: Basic computer skills, familiarity with CRM software, and ability to adapt to technological tools for efficient call management and reporting.
• Ethical Conduct: High ethical standards, integrity, and adherence to confidentiality guidelines in handling customer information and sales transactions.

Apply Now: If you are passionate about sales, possess excellent communication skills, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity by clicking on the "Apply For Job" button below. Join us in our mission to deliver value to our customers and contribute to our continued growth and success. We look forward to welcoming you to our team at Nagarjuna Hill!