Join Our Vibrant Team as a Telecaller in Nabha!

Are you a dynamic individual with a passion for communication and customer service? Do you thrive in a fast-paced environment where every call is an opportunity to make a difference? If so, we have an exciting opportunity for you to join our team as a Telecaller in Nabha!

Job Description:

As a Telecaller, you will be responsible for reaching out to potential customers via telephone to introduce our products/services, generate sales leads, and maintain good customer relationships. Your main duties will include:

1. Making Outbound Calls: Reach out to prospective customers through outbound calls to promote our products/services and generate interest.

2. Customer Engagement: Engage with customers courteously and professionally, understanding their needs and providing them with relevant information about our offerings.

3. Lead Generation: Identify and qualify potential leads, gather important information, and pass on qualified leads to the sales team for further follow-up.

4. Handling Inbound Calls: Address incoming calls from customers, provide assistance, answer inquiries, and resolve issues promptly and effectively.

5. Data Entry and Documentation: Maintain accurate records of customer interactions, update customer databases, and prepare reports as required.

6. Achieving Targets: Work towards achieving monthly sales targets and KPIs set by the company, demonstrating persistence and dedication in achieving goals.

7. Customer Relationship Management: Build and maintain strong relationships with customers to ensure satisfaction, loyalty, and repeat business.

Requirements:

1. Educational Qualification: Minimum education required is 12th grade (Higher Secondary) up to Graduation level.

2. Experience: Candidates should have a minimum of 3 years of experience in a similar role, preferably in the sales or customer service field.

3. Age Limit: Applicants should be between 18 years to 40 years of age.

4. Gender: This position is open to individuals of all genders - male and female applicants are welcome.

5. Communication Skills: Excellent verbal communication skills in both English and the local language are essential. Fluency in additional languages would be advantageous.

6. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly and effectively.

7. Computer Proficiency: Basic knowledge of computer applications such as MS Office and ability to use CRM software for data entry and management.

8. Adaptability: Ability to adapt to different situations and handle challenging customer interactions with tact and diplomacy.

Why Join Us?

• Competitive salary and attractive incentives based on performance.
• Comprehensive training and ongoing support to help you succeed in your role.
• Opportunity for career growth and advancement within the company.
• A friendly and collaborative work environment where your contributions are valued and recognized.

If you are ready to take on this exciting opportunity and become part of our dynamic team, click on the "Apply For Job" button now and submit your application. We look forward to welcoming you aboard as our newest Telecaller in Nabha!